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13 remote Escalation Management jobs

13 open remote Escalation Management roles from top companies and boards — updated hourly.

Bilingual Assistant Manager, Home Fulfillment and Escalation22d ago
BMO·Canada·CAD 45,000 - 100,000 / annual
assistant-managerhome-fulfillmentmortgage-operationslending-operationscustomer-service-managementbilingual-support
Critical Accounts Program Manager28d ago
Zscaler·United Kingdom
supportescalation-managementincident-managementcritical-accounts-programtechnical-account-managementcritical-accounts-manager
Customer Escalations Specialist | Remote | 9:30 AM - 6:00 PM CST (Remote, United28d ago
Sonova Group·United States·USD 64,200 - 80,250 / annual
customer-escalationescalation-managementcustomer-experiencecustomer-support-specialistorder-resolutioncustomer-escalation-specialist
Escalation Manager28d ago
Motive·Pakistan
escalation-managementtechnical-support-managementcustomer-success-managementaccount-managementincident-managementsupport-escalation-manager
Supervisor, Executive Response Team28d ago
Assurant·United States·USD 64,900 - 108,200 / annual
call-center-managementcustomer-service-managementescalation-managementteam-leadershipemergency-response-coordinatoremergency-services-team-lead
Senior Payment Solutions ExpertSep 7, 2026
Sunrun·United States·USD 70,314.09 - 93,752.12 / annual
customer-success-managementescalation-managementsolar-industrypayment-solutionscustomer-supportpayment-solutions-specialist
Senior Customer Service Lead & TrainerSep 6, 2026
Pavago·Pakistan
customer-service-leadcustomer-service-trainingteam-leadquality-assurancecustomer-operationsescalation-management
Senior Manager, Escalation ManagementSep 5, 2026
Twilio·United States·USD 141,520 - 176,900 / annual
customer-supportescalation-managementoperations-leadershipprocess-improvementpeople-managementexecutive-escalations-manager
AutoFile Specialist, TaxSep 3, 2026
Stripe·United States
tax-operationstax-preparerescalation-managementprocess-improvementoperations-specialistefiling-specialist
Critical Situation ManagerAug 19, 2026
Abnormal Security·United States·USD 107,100 - 154,000 / annual
critical-situation-managementtechnical-account-managementcustomer-success-managementescalation-managementprofessional-services-and-deploymentcritical-situation-manager
Staff, Escalation ManagerAug 16, 2026
Twilio·United States·USD 106,320 - 156,300 / annual
escalation-managementtechnical-supportcustomer-supportsupport-operationsteam-leadershipexecutive-escalations-manager
Customer Service AgentAug 14, 2026
Team Up Services·United States
customer-service-escalation-specialistcustomer-servicecustomer-supportescalation-managementb2b-customer-servicecustomer-support-agent
Support SpecialistAug 14, 2026
Gopuff·United States
customer-experiencecustomer-supportescalation-managementtechnical-supportclient-relationssupport-specialist

Remote escalation management jobs: what to know

RemoShift tracks 13 live remote Escalation Management roles across 6 different employers, refreshed every 30 minutes. The roles on this page come from Himalayas and include openings at Twilio, Stripe, BMO — click through to the original posting to apply.

The jobs tagged escalation management are open to candidates in the USA, PK, the UK. Each listing notes the location, salary (where disclosed) and remote setup, so you can filter by what suits you. We list only roles that link to a live original posting — no dead applications.

Live roles
13 remote escalation management jobs
Top employers
Twilio, Stripe, BMO
Common locations
the USA, PK, the UK
Data sources
Himalayas

Frequently asked questions

How many remote escalation management jobs are there right now?
There are 13 live remote escalation management roles on RemoShift as of today. The count updates every 30 minutes as we re-pull company boards and partner feeds.
Can I work remotely in a escalation management role from anywhere?
Many escalation management roles are fully remote and open to candidates in the USA, PK, the UK. Some are remote-within-a-region or require timezone overlap with the employer's team — each original posting states the exact arrangement. Use the Work-from-anywhere filter to narrow to truly location-independent roles.
Which companies hire remote escalation management staff?
Current remote escalation management openings include roles at Twilio, Stripe, BMO, Zscaler, Abnormal Security and other employers. The list changes constantly as new roles are posted — browse the page above for the live set.

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All remote customer service jobsBrowse all remote jobsRemote work guides

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