Workplace / Endpoint Support Engineer L2

Jobbex , a company that empowers people & organizations by matching great talents to great projects is looking for the next Workplace / Endpoint Support Engineer L2  support one of our clients.

If you feel inspired to make a change and if you want to be part of the cool kid on the block, this opportunity is for you!

Be ready to find at Jobbex Portugal the transparent, friendly, and professional work environment you have been looking for.
Responsibilities:

- Manage and support Windows endpoints and virtual desktops , including software deployment, patching, configuration and incident resolution.

- Package and deploy MSI/EXE applications using SCCM/Intune and execute large-scale deployments and re-imaging.

- Manage Windows, driver and Microsoft security patching , ensuring the required compliance SLA is met.

- Deploy workstation configurations, GPOs, Wi-Fi and printing agents through SCCM/Intune.

- Manage BitLocker recovery, LAPS and Microsoft Defender endpoint health.

- Resolve L2 incidents and service requests according to ITIL processes and escalate complex issues to L3.

- Maintain accurate CMDB and hardware/software inventory in ServiceNow.

- Support remote installations, domain joins and endpoint configurations across teams.

- Use and adapt existing PowerShell scripts to automate routine endpoint tasks.

Requirements:

-
2–4 years of experience in EUC, endpoint management or workplace technology.

- Hands-on experience with SCCM and Microsoft Intune .

- Good knowledge of Windows client operating systems and Microsoft Entra ID fundamentals.

- Practical PowerShell scripting skills.

-
English C1/C2 .

-
ITIL v4 Foundation certification.

-
US residency and currently living in Portugal or the USA .

 Enthusiastic?
Apply and lets talk.

 By submitting your application, you authorize Jobbex to process and store your personal data for recruitment purposes, in accordance with applicable data protection laws. Your information may be kept in our talent database for future opportunities.

Originally posted on Himalayas