Windows Systems Engineer II - IN
Position Title : Windows System Engineer II
Experience: 3-6 Years
Location : Gurgaon / Remote (as applicable)
Shift - Rotational ( 24x7)
Role Summary
We are looking for a Windows L2 Engineer to join the Technical Implementation Team and support the deployment, configuration, and implementation of enterprise Windows infrastructure solutions. The ideal candidate should possess strong hands-on experience in Windows Server builds, Microsoft SQL Server cluster deployments, and Active Directory environments. This role requires the ability to execute implementation projects, troubleshoot infrastructure issues, and collaborate with cross-functional teams to ensure successful customer deployments.
Key Responsibilities
Windows Server Implementation
• Build, configure, and deploy Windows Server environments based on project requirements.
• Perform server installation, hardening, patching, and post-build validation activities.
• Support implementation and migration projects involving Windows Server platforms.
• Ensure infrastructure is deployed following organizational standards and best practices.
Microsoft SQL Server Cluster Deployment
• Install, configure, and support Microsoft SQL Server Failover Clusters.
• Assist in designing and implementing high-availability SQL environments.
• Perform cluster validation, testing, and troubleshooting during implementation activities.
• Work closely with database and application teams to ensure successful deployments.
Active Directory & Domain Services
• Configure and manage Active Directory Domain Services (AD DS).
• Perform domain join, OU creation, GPO implementation, and user/group management.
• Support domain migrations, trust relationships, and AD health checks.
• Troubleshoot authentication, replication, and domain-related issues.
Technical Implementation & Project Support
• Participate in infrastructure implementation and customer onboarding projects.
• Develop installation and deployment documentation.
• Coordinate with project managers, architects, and support teams during project execution.
• Validate system readiness before production handover.
Troubleshooting & Support
• Provide Level 2 support for Windows infrastructure-related issues.
• Perform root cause analysis and resolution of implementation challenges.
• Escalate complex issues to senior engineers when required.
• Maintain implementation documentation and knowledge base articles.
Required Technical Skills
Core Skills
• Strong knowledge of Windows Server 2016/2019/2022.
• Hands-on experience in Windows Server Build and Configuration.
• Experience with Microsoft SQL Server Cluster Builds and Configuration.
• Strong understanding of Active Directory Domain Services (AD DS).
• Knowledge of DNS, DHCP, Group Policy (GPO), and Windows Security.
• Experience with Windows patching and server hardening.
Additional Skills
• Basic understanding of networking concepts (TCP/IP, DNS, Load Balancing).
• Experience with virtualization technologies such as VMware or Hyper-V.
• Knowledge of PowerShell scripting is an advantage.
• Familiarity with ITIL processes and change management practices.
• Strong troubleshooting and analytical skills.
• Excellent communication and documentation skills.
• Ability to work independently and manage multiple implementation activities.
• Customer-focused approach with strong ownership and accountability.
• Ability to work in project-driven, fast-paced environments.
Desired Qualifications
• Bachelor’s degree in computer science, Information Technology, or a related field.
• 3-6 years of experience in Windows Infrastructure implementation and support.
• Experience working in customer-facing implementation or professional services environments.
Good to Have
• Microsoft Certified: Windows Server Hybrid Administrator Associate
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified Solutions Associate (MCSA) or equivalent
• Experience with Azure Infrastructure s