Virtual Assistant — Social Media, Email & Appointment Scheduling

About the Role

Our client runs a boutique event planning and floral design business based in South Florida. They're looking for a reliable, detail-oriented Virtual Assistant to help manage day-to-day client communication and keep inbound inquiries moving quickly. The business receives a steady stream of inquiries from couples and clients who have already reached out — this is not a cold-calling or outbound sales role. The main priority is responding fast, confirming appointment details, and keeping the calendar organised so no lead goes cold.

Key Responsibilities

Inquiry & Appointment Scheduling

- Respond promptly to incoming inquiries (the client's biggest current pain point is slow follow-up due to competing priorities)

- Confirm dates, times, and details for client appointments and consultations

- Manage and maintain the appointment calendar in HoneyBook

Email Management

- Manage and respond to emails using your own assigned email account

- Keep the inbox organised and ensure timely, professional responses

Social Media Posting

- Post to social media following the client's pre-defined guidelines and templates

- This is a content-posting role, not full social media strategy or management — templates and direction will be provided

Software & Tools

Platform / Tool

Requirement

HoneyBook

Will train

Email (client-provided account)

Must-have

Social Media (Instagram/Facebook posting)

Nice-to-have

Spanish/English Bilingual Communication

Must-have

Note: No prior HoneyBook experience is required — full training will be provided. Spanish fluency is non-negotiable given that the majority of the client base in South Florida communicates in Spanish.

What We're Looking For

Must-Have

- Fluent in both English and Spanish (spoken and written)

- Strong, professional written communication skills

- Fast, reliable follow-up — comfortable working to tight response-time expectations

- Comfortable managing email correspondence on the client's behalf

- Available to work within Eastern Standard Time (EST) business hours

- Organised, with strong attention to detail for scheduling accuracy

Nice-to-Have

- Experience in events, weddings, hospitality, or floral industries

- Familiarity with HoneyBook or similar CRM/booking platforms

- Comfortable posting to social media from provided templates

What Success Looks Like

- Inquiries are responded to quickly and appointments are confirmed without delay

- The email inbox stays organised with nothing falling through the cracks

- Social media stays active and on-brand using the client's templates

- The client is freed from chasing leads and can focus on delivering events

A Note on Fit

This role suits someone who is genuinely bilingual and comfortable being client-facing in both languages, since a large share of inquiries will come from Spanish-speaking clients. The client values speed and reliability above all — the right candidate is proactive about following up quickly rather than letting inquiries sit. This starts part-time with a clear path to full-time for the right fit.

Employment & Compliance

All HR, payroll, and employment matters are managed by Assist World . An NDA and cybersecurity policy are in place covering both parties. The candidate will be employed by Assist World and contracted to the client.

Why Join Assist World ?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM

Originally posted on Himalayas