Vice President - Head of Lending Operations

About World Business Lenders 
- World Business Lenders (WBL) is a privately held portfolio lender specializing in real estate-secured business loans and providing access to capital for under-served businesses that lack traditional funding options. Founded in 2011, WBL is majority institutionally owned and a best-in-class specialty finance servicer and default manager. WBL has a fully remote, multinational workforce of ~200 and a proven, seasoned leadership team consisting of several USMA graduates and former Army Officers.
- Typically, the work schedule is from 9:00 AM to 6:00 PM Eastern Time, Monday through Friday , though additional hours may be required based on business needs.

Position Overview
- The Vice President - Head of Lending Operations is responsible for leading and overseeing WBL's end-to-end lending operations, beginning with the initial intake and structuring of a loan opportunity and continuing through processing, title review, closing, and funding readiness.
- This executive will provide unified leadership across Credit Structuring and Intake, Pipeline and Processing, Title, and Closing. The Head of Lending Operations will ensure that loan opportunities move through the pipeline efficiently, accurately, and consistently while meeting WBL's credit, documentation, service, and operational standards.
- The position requires a hands-on, execution-focused leader who can manage day-to-day loan operations while also designing scalable processes, establishing clear accountability, developing team members, and improving coordination among Sales, Underwriting, Legal, Finance, Information Operations, and other stakeholders.

What You'll Be Doing (Core Responsibilities)
- Lending Operations Leadership 
- Provide strategic and day-to-day leadership for all lending operations functions, including Credit Structuring and Intake, Pipeline and Processing, Title, and Closing. 

- Establish clear ownership, responsibilities, service expectations, escalation procedures, and performance standards across the lending lifecycle. 

- Maintain visibility into the entire loan pipeline and ensure that files progress efficiently from initial submission through closing and funding. 

- Identify operational risks, bottlenecks, capacity constraints, and recurring delays and implement appropriate corrective actions. 

- Ensure consistent execution of WBL's lending policies, procedures, approval requirements, and documentation standards. 

- Create a high-accountability operating environment focused on accuracy, responsiveness, urgency, and continuous improvement. 

- Credit Structuring and Intake 
- Oversee the initial intake, review, and organization of loan submissions. 

- Ensure submissions are reviewed promptly for completeness, basic eligibility, required documentation, and alignment with WBL's lending parameters. 

- Oversee the preparation of loan structures and well-supported credit recommendations for review by the appropriate credit and underwriting authorities. 

- Ensure material risks, exceptions, missing information, and structural considerations are clearly identified and escalated. 

- Establish consistent intake standards and assignment procedures so that new opportunities are routed, prioritized, and tracked appropriately. 

- Partner with Sales and ISO-facing teams to improve submission quality and reduce avoidable delays or incomplete files. 

- Ensure that Credit Structuring operates within its defined authority and does not make final credit decisions unless expressly authorized. 

- Pipeline and Processing 
- Oversee the active loan pipeline and ensure that each file has a clear owner, current status, documented next steps, and appropriate target dates. 

- Establish and enforce processing standards for document collection, borrower follow-up, condition management, internal coordination, and file progression. 

- Monitor aging, outstanding conditions, stalled files, and other pipeline risks a