Vice President, Business Development - CXMC

Vice President, Business Development

HRforGrowth® is engaged as the talent acquisition partner to conduct this search on behalf of a client organization that is hiring for this role. HRforGrowth is not the employer for this position. HRforGrowth identifies, evaluates, and presents top-tier candidates through its global talent acquisition practice; all employment decisions — including final selection, offer terms, compensation, and conditions of employment — are made solely by the hiring organization.

Role Summary
The Vice President of Business Development “VPBD" is a strategic lead role responsible for driving the company's profitable revenue growth through consultative solution selling, resulting in a gain in market share. This individual will hunt for new business and engage directly with clients’ multi-level stakeholders to understand their business needs and then sell “custom fit” solutions of high financial value that address their requirements. The VPBD will play a crucial role in leading our company growth by ensuring we solve high financial value problems for clients and enhancing client relationships, so they become our avid advocates – all resulting in meeting or exceeding our revenue and profit targets.

This position operates as a crucial individual contributor to business growth as a member of the Business Development team, fostering close working relationships with clients and internal/external stakeholders to ensure success. The VPBD will be responsible for modeling company values and promoting the company culture.

Key Result Areas

“Hunting” / Consultative Selling
- Compete to win constantly and consistently.

- Identify and target potential clients through research, networking, and outreach activities.

- Develop and maintain a robust pipeline of qualified leads.

- Use various channels, including cold calling, email campaigns, social media, and industry events, to generate new business opportunities. Marketing will provide support.

- Effectively utilize “pitch” scripts to consistently increase sales conversion rates.  

- Conduct thorough needs assessments to understand the client’s business challenges, processes, and outsourcing requirements. Provide “custom fit” solutions.

- Prepare and deliver compelling sales presentations with financials, proposals, value propositions, and contracts.

- Stay informed, with support from Marketing, about industry trends, competitive landscape, and emerging technologies to continuously refine the sales approach.

- Represent the company at industry events, conferences, and client meetings to promote solutions offerings.

- Set the example of a Professional Sales Leader, demonstrating a high “bias for action,” success in “hunting” for and closing sales. Champion the company’s guiding principles and values.

Negotiation and Closing
- Lead negotiations with prospective clients to finalize contracts and agreements.

- Collaborate with Pricing, Legal, and other teams to facilitate deal wins.

- Understand contractual terms and requirements as well as commercial terms to ensure profitability.  

- Address any objections or concerns raised by clients during the sales process.

- Close deals promptly while ensuring that all terms are mutually beneficial.

Client Engagement and Account Growth
- Build and maintain strong relationships with key decision-makers and stakeholders at prospective client organizations.

- Conduct ongoing research of the client’s business and stay abreast with changes in their space. Maintain a Key Account Plan (KAP) for each client

- Act as the primary point of contact for clients during the sales process, ensuring a smooth and positive experience.

- Coordinate innovation sessions/events with clients including, but not limited to, Joint Solving, Product Knowledge training, public relations events, and consumer-facing activities.

- Continuously engage to identify opportunities for upselling or expanding services. Coordinate Monthly and Q