Vendor Enablement Specialist

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Sales Manager __

At ABB , we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB , you’ll never run alone. Run what runs the world.

Vendor Enablement is a critical operational function responsible for ensuring ABB Inc. is accurately represented, established, compliant and fully functional as a supplier within customer-managed platforms and procurement systems. As a key contact for Front End Sales and Clients, the function supports onboarding through vendor registration forms, complex surveys, and portal administration; engaging internally and externally to establish and maintain the digital trade relationship.

Vendor Enablement Specialists serve as a central point of coordination and support across Sales, Accounting, Compliance, HSE, Risk Management, and Contract teams, ensuring alignment between internal operations and external (client) system requirements. As a member of this team you will operate within Case Management, navigate multiple platforms, manage shared inboxes, and support special administrative projects: requiring strong prioritization, cross-functional awareness, and timely resolution of requests. Through this work the role directly supports revenue continuity by enabling timely registration, transaction processing, accurate purchase order routing, maintaining system visibility and user management.

Your Responsibilities

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Case Management & Workflow Ownership: Owns end-to-end case management, coordinating and actioning requests initiated by Front End Sales, Portal Administration, and other internal departments through Salesforce and shared inbox channels.

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Vendor Onboarding & Portal Registration: Manages supplier onboarding requests by completing vendor registration forms, complex client surveys, and portal setup across a diverse range of client-managed procurement platforms (e.g., SAP Ariba, Coupa, Jaggaer, Oracle, GEP, risk assessment and management platforms, and others). Serves as the Super User/Portal Administrator.

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Corporate Structure & Information Governance Applies comprehensive knowledge of ABB 's corporate hierarchy and parent-subsidiary relationships to accurately distinguish client inquiries between ABB Inc., ABB Ltd., and subsidiary entities. Determines what corporate structure and ownership information is appropriate to share while maintaining confidentiality of sensitive organizational mapping, ensuring all client-facing communications reflect ABB 's actual legal entity relationships with precision and compliance intent.

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Inbox & Communication Management: Monitors and actions multiple shared inboxes including portal administration notifications, purchase order routing (x2), and case management, in addition to individual inbox management.

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ELSE-Advisory Operator: Receive and resolve Client inquiries through TalkDesk via ELSE-Advisory Support Line - handling approximately 4-6 occasional calls per day.

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Supplier Profile Accuracy & Compliance: Maintains an active, accurate, and compliant supplier presence across all client procurement systems. Ensures ABB Inc. is consistently and correctly represented in alignment with ABB 's Code of Conduct, and that no unauthorized or duplicate platform registrations (e.g., duplicate ANIDs in SAP Ariba) create compliance risk, subscription cost exposure, or revenue disruption.

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Access & User Management: Manages user access across all administered platforms, including granting access to Front End Sales Representatives, Accounting, Contracts, Cyber and Data Specialist. Ensures continuit