Triage Nurse (VIC, AU)

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health.

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.

Are you a passionate Registered Nurse looking for a meaningful role with tailored rostering and a clear purpose?

At Amplar Health, we’re redefining the way healthcare works. Our Nurse Triage team is growing, and we’re looking for dedicated professionals who want to make a real difference, while enjoying greater work-life balance with the comfort of working from home
Why Join Us?

At Amplar Health, we believe in making health personal—for our clients and our people. We challenge traditional workplace norms by offering flexible work arrangements that support wellbeing, performance, and customer satisfaction.

As a Triage Nurse in our Virtual Health team, you’ll provide clinical advice and support to individuals across Australia. You’ll assess their needs, offer health information, and refer them to appropriate providers—all from the comfort of your home.

Hear from one of our amazing Triage Nurses, Annie, as she shares her experience and what makes this role so rewarding:
Hours and FTE Requirements
- Work from anywhere in Australia, including regional and rural areas

- Part-time (22.5 hrs) to full-time (37.5 hrs) fixed-term contract until 30 June 2027, with potential for extension

- Due to the nature of workload patterns and to align our staffing with consumer demand, our roster requirements are as follows:

- You must be available to work between 7:00 AM and 3:00 AM, Monday to Sunday (including public holidays), and complete at least one Friday shift per fortnight.

- You will work on a fixed, two-week rotating roster with 60% of shifts occuring after hours.

Training & Start Dates
- Comprehensive full-time paid virtual training (Monday - Friday 9:00am–5:00pm AEST, 7 days). Training will commence on your first day of employment, based on the below available start dates

- Upcoming start dates: | 5th October | 19th October 2026

- Please note: Full availability for training is required. To ensure a smooth onboarding and training experience, we ideally ask that no planned leave is taken within the first three months of employment. However, if you do have leave already planned, please discuss it with us during your screening.

Work-from-Home Setup

- Private home office with a closable door

- Fast and Reliable internet: minimum 50 Mbps download / 20 Mbps upload

- Ability to multitask listening, typing, and navigating online resources

- Full technology suite provided (including computer, monitors, keyboard, mouse, headset, ethernet cable)

About You

You’re a compassionate communicator with a strong clinical background and a drive to deliver exceptional service. You thrive in a virtual environment and are confident working independently.

Essential Criteria:

- Registered Nurse (Division 1) with minimum 3 years recent clinical experience within the las 5 years. Please ensure that you provide a CV that clearly demonstrates your area of expertise and specialisation, employment dates, and FTE, so that we can determine whether meet those minimum requirements

- Current AHPRA registration with no notations

- Experience in areas such as A&E, Paediatrics, Community Care, or Acute Medical/Surgical

- Strong assessment skills and ability to work autonomously

- Comfortable using digital systems and multitasking in a fast-paced environment

- Availability for weekend and night shifts

Desirable:

- Experience in virtual communication (video/audio conferencing, chat)

- Previous call centre or customer service experience

- Corporate or multidisciplinary team experience

- Commitment to ongoing professional development

Ready to make heal