Training and Technical Marketing Partner
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim , and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.
At Maui Jim , you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service.
If you would like to be part of an amazing adventure that is Maui Jim , check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~
The major function of this position is:
Design, develop, implement, and deliver training programs and technical support for Maui Jim ’s US Sales Force, Retail Partners and Marketing while ensuring consistency in delivery and format. Contribute technical knowledge to marketing campaigns and products.
Salary Range : $80K-$100K
Essential Duties:
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Research, design, develop and deliver complete learning solutions in support of business objectives using a blended learning
approach to provide sustainable, engaging, interactive and impactful training opportunities.
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Partner with and work extensively with subject matter experts to develop and maintain training content to enhance internal
and external training as it relates to business processes, product knowledge, marketing strategy, service calls, company
policies, etc.
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Consult with the marketing team on technical product development and campaign strategies
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Support product launch activities from a technical marketing and training perspective
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Apply key instructional design methodologies to develop and maintain relevant and high-quality training programs for Maui Jim Sales Force and Retailer Partners globally
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Facilitate seminars, workshops, webinars and other training sessions to address business and organizational needs; solicit feedback to ensure content continues to be relevant, audience appropriate and appealing to adult learning styles
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Lead day-to-day activities of multiple assigned training initiatives, communicate status updates and preemptively identify changes in scope of work. Manage project plans, vendor management, resources and budget allocation
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Plan, organize and coordinate the national training schedule with Manager to ensure consistent and professional marketing and communication of all programs
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Facilitate seminars, workshops, and other training sessions to address business and organizational needs; provide feedback when necessary to ensure workshop content continues to be relevant to our learners.
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Facilitate and continuously update US Sales Force onboarding training program in conjunction with sales management including knowledge of systems, product, service expectations, organizational workflow, job skills, and department policies and procedures
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Answer client queries and provide technical product support. Continuously review and revise existing training materials to evaluate the effectiveness of training and development programs. Recommend and implement changes as needed. Determine additional training strategies based on data and observation.
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Collaborate with the training team to assist with the coordination of relevant training creation and delivery for our internal and e