Technical Writer / Knowledge Management Specialist

Serves as the Technical Writer and Knowledge Management (KM) Specialist for pre-production efforts. Under general supervision edits and rewrites documents for grammatical, syntactical, and usage errors, spelling, punctuation, and adherence to standards; proofreads documentation and graphics for accuracy and adherence to original content; assembles master copies, including graphics, appendices, table of contents, and title pages; assists in document tracking and logging, and consults with technical staff to determine format, contents, and the organization of technical reports and proposals; assists in collecting and organizing information required for preparation of user's manuals, training materials, installation guides, proposals, and reports; edits functional descriptions, system specifications, user's manuals, special reports, or any other customer deliverables and documents; and produces and manipulates graphics and visuals for informative and instructional material. This position additionally owns the program's knowledge management system end to end — planning and standing up the KM system from scratch, executing the build-out, and providing continued management of that system.

*This position is contingent upon contract award.*
Responsibilities:

- Take technical terms and verbiage from the engineering team and convert them into user manuals and other end-user documentation.

- Plan, stand up, and execute the program's knowledge management (KM) system from scratch, and provide continued management of that system throughout the period of performance.

- Develop the required documentation and training to support database modernization efforts.

- Develop the necessary documentation and training to support UI/UX deployment efforts.

- Produce artifacts and documentation necessary to demonstrate appropriate controls for the environment in support of the RMF/ATO effort.

- Support development of Systems Engineering artifacts and the final report outlining the effort.

- Prepare presentations, reports, and materials supporting project reviews, stakeholder meetings, and other program activities

- Edit functional descriptions, system specifications, user manuals, special reports, and other customer deliverables and documents.

- Maintain document tracking and logging for all project artifacts, ensuring version control and CUI marking compliance.

- Ensure all documents are handled in accordance with DoD Instruction 5200.48 and marked and safeguarded as Controlled Unclassified Information (CUI).

- Support the monthly Status Report and other recurring deliverables, ensuring timeliness and quality.

- Other duties as assigned.

Qualifications:

Years of Experience: Three (3) years

Education Level: None. Desired BS/BA in English, Communications, Technical Writing, Information Systems, or a closely related discipline, or equivalent additional relevant experience.

Clearance Requirements: Secret. Must possess IT-II Non-Critical Sensitive security clearance or Tier 3 (T3) at time of proposal submission.

Certification Requirements: None

Any other work-related qualifications needed for the role:

- Demonstrated experience with both technical writing and setting up and managing knowledge management systems.

- Demonstrated ability to take technical terms and verbiage and convert them into user manuals and other documentation.

- KM experience must include setting up a KM system from scratch — planning and executing the KM system and providing continued management of it.

- Experience with government deliverables is a plus.

- Must have experience with the following programs: MS Suite; Word; Excel; Access; MS Project; Power Point; Adobe Creative Suite; Visio.

- Demonstrated ability to work independently or under only general direction.

- Experience working highly complex IT systems. Resume must demonstrate experience working legacy system upgrades, modernization, legacy system transition, data migration and/or system analy