Technical Lead

Join Williams Lea, an RRD Company, in transforming legal and business support through AiVA—our proprietary AI orchestration platform. Working in high-energy, bootcamp-style pods directly alongside top global law firms, our teams rapidly design, test, and deploy cutting-edge AI workflows that power business-critical operations. If you thrive on fast-paced iteration and want to redefine the future of professional services, apply today to join our AiVA Talent Pipeline and shape next-generation AI solutions.

The Technical Lead is the senior architect and technical role in AiVA engagements. Once a client engagement is signed, this role owns the architectural pattern, the integration approach, and the technical quality of everything the AiVA pod builds. The role provides architectural direction, technical review, and escalation resolution. Accountable not for building skills but for the technical soundness of what gets built and liaising with the platform engineering team where necessary.

Overall Aims:

- Technical architecture that supports the engagement outcomes: scalable, maintainable, secure, and defensible under client technical scrutiny.

- Consistent architectural pattern across the assigned pods.

- Sound technical decisions within the engagement, with clear architectural guidance to the AI Workflow Engineers.

- Technical soundness that supports both immediate engagement outcomes and long-term client platform investment.

- Architectural clarity that lets AI Workflow Engineers build at pace without technical rework.

Key Responsibilities:
Architecture & Technical Direction

- Define the architectural pattern for each engagement: skill decomposition, tool orchestration, data flow, integration approach, and deployment model.

- Ensure all architecture patterns are in line with security best practices and with client requirements. Designing client specific guardrails as appropriate

- Review and sign off on AI Workflow Engineer builds against the agreed architectural pattern.

- Own integration architecture with client systems: authentication, data ingress, downstream deployment, and monitoring.

- Make platform-versus-custom decisions with the Head of Platform Engineering and Product where the engagement stretches platform capability.

- Design and document the target technical state, transition plan, and operational readiness criteria for handover to sustained delivery.

- Own the technical risk register for the engagement; surface and escalate technical risks early to the Delivery Principal.

Engagement Execution

- Work across multiple client engagements as the Technical Lead.

- Partner with the Delivery Principal on scope, timeline, and technical feasibility decisions.

- Present technical architecture to senior client stakeholders including Chief Technology Officers, technical partners, information security and enterprise architects.

- Specify all integrations and work with the platform development team to deliver integrations, connectivity, and upstream system integration.

- Guide the AI Workflow Engineer on architectural choices, prompt strategy, and evaluation design without taking over the build.

- Contribute technical input to commercial conversations; flag technical scope creep and platform-limit risks to the Delivery Principal and Client Partner early.

Technical Leadership
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Develop and mentor AI Workflow Engineers and Integration Engineers through the engagement; provide structured technical input to functional managers on capability development.

Continuous Improvement & Standards

- Contribute architectural patterns and technical playbooks to the Technical Lead community; refine standards based on engagement experience.

- Mentor newer Technical Leads as the function scales; contribute to capability development across the cohort.

- Ensure compliance with client requirements, data protection, security standards, and AiVA platform architectural standards across the engagement.

- Bachelor’s degr