Technical Delivery Manager

Key purpose:

Lead the delivery of a portfolio of Technology projects on time, on budget, and according to business requirements. Foster collaboration between business units and technology vendors.
Duties and responsibilities:

- Plan, manage, and drive multiple project deliverables using industry best practice software development processes.

- Assure that ICT programmes and projects are aligned with corporate strategy and Technology goals.

- Assess the business cases for each project and prioritise according to the Technology delivery strategy.

- Identify and follow trends, best practices, and developments in technology and industry.

- Define project objectives, milestones, and deliverables to confirm project completion within the defined scope, quality, time, and cost constraints.

- Evaluate that the programmes and projects prioritisation align to the technology transformation and company operational plans.

- Measure project delivery success pre- and post-execution as a yardstick for re-evaluating project business benefits and change effects.

- Manage project execution and collaboration by leveraging project-related technology and PMO standards.

- Leverage steering and executive committees for decision-making, change management, and communications.

- Identify business requirements and translate into technology capabilities to improve efficiencies and enhance current solutions.

- Contribute to the development of technology products and the delivery of solutions for project work.

- Work with cross-functional resources to develop high-level delivery plans for various software development projects.

- Provide input into project plans, schedules, estimates of project costs, and resourcing plans throughout the project lifecycle.

- Use industry best practice processes to plan, manage and deliver multiple project deliverables.

- Provide technical and analytical guidance to technical teams (Lead Architects and Architects) in designing business solutions.

- Identify solutions to project-related issues to maintain continuity and adherence to the budget and project timelines.

- Assess project metrics for significant deviations from quality, cost, or schedule and communicate any concerns to ICT management.

- Establish project Steering Committees and drive the project management and reporting process in liaison with PMO.

- Apply company Software Development Lifecycle (SDLC) and Project Management Office (PMO) governance requirements.

- Monitor and report on all risks and issues associated with the project; lead mitigation and resolution efforts to limit risks; escalate as necessary.

- Maintain a project risk registry and track the implementation of corrective measures identified.

- Contribute to the creation of ICT governance and project management frameworks and implement within own area.

- Manager project audit and close out audit findings.

- Provide monthly reports to project steering committee meetings on project progress.

- Report on project delivery progress and highlight assessment of the project's value add and return on investment for the implementation of the system design solutions.

- Report on the key metrics of the project, such as quality, on time, and within budget, and the impact of the solution on internal systems platforms.

- Manage the relationships between the company, the Banks, and Vendors to meet or exceed service expectations.

- Provide technical guidance and support to Project and Programme Managers to maintain smooth interfacing between vendors, internal designers, and business units.

- Facilitate communication across business units, identify any change management interventions and timelines from the perspective of the project, and present the project status to the steering committee.

- Enhance stakeholder engagement to address issues, improve relations, and provide information on the project status.

- Manage the integration of vendor deliverables by tracking and reviewing vendor p