Technical Account Manager
About the Role
We're a Y Combinator–backed marketing AI startup automating a massive and underserved market — beginning with SEO and AI search optimization. Our platform helps fast-growing B2B startups cut through noise and drive measurable, compounding organic growth using autonomous agents for strategy, content, backlinks, and ads.
As a Technical Account Manager , you'll be the primary bridge between our clients and our product — helping Series A–C startups get maximum value from our platform and achieve tangible growth outcomes. This is a high-impact, hands-on role at a small, fast-moving team in SoHo, NYC.
What You'll Do
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Serve as the primary technical point of contact for clients, driving platform adoption and measurable growth outcomes.
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Onboard new customers and coach them on best practices to optimize their marketing ROI.
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Translate client needs into clear technical requirements and coordinate with product and engineering to deliver solutions.
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Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly.
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Monitor key success metrics across your book of accounts and provide strategic recommendations to continuously improve results.
What We're Looking For
Required:
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Experience working at a fast-growth startup with a track record of delivering measurable wins for customers.
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Hands-on familiarity with marketing automation tools, data workflows, and integrations.
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Proven ability to onboard and coach customers toward platform adoption and ROI optimization.
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Ability to translate client needs into technical requirements and coordinate effectively with engineering and product teams.
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Experience tracking success metrics and providing data-driven strategic recommendations.
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Impeccable communication and writing skills — clear, persuasive, and precise in every client interaction.
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High IQ and high EQ; comfortable operating in a fast-paced, ambiguous environment without hand-holding.
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Strong CS fundamentals or equivalent problem-solving capability — you enjoy rolling up your sleeves on tough technical challenges.
Nice to Have:
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Industry experience in marketing services, SEO, or AI-driven search (AEO).
Compensation & Benefits
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Salary: $90,000 – $122,000 per year
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Competitive early-stage startup equity and benefits package
Location
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On-site required — SoHo, New York City, NY
- No remote or hybrid option for this role
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US work authorization required — visa sponsorship is not available
Originally posted on Himalayas