Systems Engineer

We are looking for people with the drive to make a difference in the leading cybersecurity company in the world based out of Costa Rica.Someone that is eager to understand customers and prospects needs and put his/her knowledge, experience and creativity into designing solutions and showcasing solutions leveraging the best and most innovative technology. As a Systems Engineer this person will play a critical role supporting the sales organization in all technical matters regarding pre-sales and technical sales. This role requires a unique blend of technical expertise, business acumen and soft skills to interact with highly technical professionals, decision makers, stakeholders, and leaders to drive enterprise cybersecurity sales
Responsibilities:
- Assist in qualifying sales leads from an Engineering standpoint.
- Serve as a trusted technical advisor to customers and sales teams.

- Lead technical sales [MM1] meetings with customers to understand their Cybersecurity challenges and requirements and align them to Fortinet solutions and services.

- Be the main technical resource for sales meetings to answer and collaborate with? the customer around Fortinet solutions features, specifications, and functionalities.

- Build cybersecurity solutions and Bill of Materials aligned to customers’ needs and requirements.

- Conduct technical presentations of Fortinet products and solutions.

- Lead the technical sales activities like assisting partners in the process of answering RFxs[MM2] , demonstrations, Proof of Concepts, ensuring Fortinet ’s solutions exceed customer expectations.[MM3]

- Act as the primary technical contact for customers and partners, collaborating closely with Account Managers, demonstrating Fortinet ’s valued proposition.

- Be able to clearly understand, articulate and deliver Fortinet ’s value proposition, to customers and partners.

- Be a presenter in internal or external meetings, like events, Executive Briefing Centers (EBCs), Marketing activities, or any market positioning activity.[MM4]

- Manage multiple opportunities effectively while maintaining exceptional customer experiences, with a great report within internal tools.

- Proactively manage internal and external communications including calls, emails, and chats based on the predefined SLAs.

- Stay ahead of cybersecurity trends and Fortinet ’s product offerings. [MM5]

- 3+ years of experience in Security Operations Teams (Blue Team, Red Team, SOC Manager, Senior SOC Analyst).[MM6]

- 2+ Years of experience in pre-sales engineering roles is a plus.

- Deep understanding of enterprise network security architectures, industry cybersecurity frameworks, and regulations such as NIST, MITRE ATT&CK, COBIT, PCI-DSS, FERPA, HIPAA and Zero Trust.

- Strong understanding of Enterprise Cybersecurity and Network Architectures. Knowledge of the following concepts: Network Security, Security Operations, Cloud Technologies, Secure Access Service Edge, Network Access Control.

- Strong understanding of the following technologies and protocols: RADIUS, LDAP, PKI, IKE, Certificates, L2TP, VXLAN, IPSEC, 802.1Q, AES, SSH, TLS/SSL, SHA.

- Understanding of Private and Public Cloud environments like VMWare, Hyper-V, Kubernetes, GCP, AWS, Azure, OCI, and Nutanix.

- Experience with modern encryption, authentication and IAM technologies

- Strong understanding in the following solutions: SIEM, SOAR, EDR, EPP, PAM, DLP [MM7] is a plus

- Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical teams.

- Strong problem-solving and analytical skills.

- Professional proficient in English, being able to effectively participate in technical discussions, internal and external meetings, and written communication.

Required Skills and experience:
Education and Certifications:

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Bachelor's Degree or equivalent experience.

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CISSP, CISM, CISA, CCSP, CEH, GSEC, OSCP, TOGAF or other professional level credentia