System Integrations Principal

Job Title: System Integrations Principal

Job Location: Wayne, Pennsylvania, United States of America

Job Location Type: Remote

Job Contract Type: Full-time
Job Seniority Level:
Market Access & Technology Solutions

ROLE SUMMARY This principal-level leader manages people and independently leads complex, client-facing revenue management and system integration engagements. The role combines full-suite Model N expertise, deep knowledge in one or more market access domains, disciplined program delivery, IRA experience, and active support of business development and practice growth.
Position Focus

- Lead and develop a team of functional and technical resources while maintaining accountability for delivery quality, utilization, and client outcomes.

- Own end-to-end implementations, enhancements, integrations, and transformation programs across the revenue management landscape, with deep experience across the revenue management full suite applications.

- Provide subject matter leadership in one or more areas: Commercial Contracting, Managed Care, Government Pricing, Medicaid, Technical Architecture/Integration, or Automation.

- Operate independently as the engagement lead, establishing the delivery structure, governance, communications, and controls required to execute successfully.

- Help expand the practice through business development support and relationship building techniques.

Core Responsibilities
1. People Leadership & Practice Management

- Manage, coach, and develop a team of resources across functional, technical, and project delivery disciplines.

- Establish clear expectations, provide actionable feedback, support career development, and promote a culture of accountability, collaboration, and continuous learning.

- Plan staffing and team charter based on project scope, required capabilities, client needs, and delivery risk.

- Set and reinforce standards for project management, documentation, testing, quality assurance, and client communication.

- Contribute to recruiting, onboarding, capability development, reusable assets, and practice operations.

2. Client Engagement & Program Leadership

- Independently lead complex, multi-workstream client engagements from discovery and planning through design, build, testing, deployment, stabilization, and transition to support.

- Serve as the primary client-facing delivery leader, building trusted relationships with senior business, technology, finance, and operations stakeholders.

- Develop and manage integrated project plans, timelines, milestones, budgets, resource plans, dependencies, risks, issues, decisions, and acceptance criteria.

- Coordinate delivery across client teams, software vendors, system integrators, data providers, and other third parties, with clear ownership and escalation paths.

- Create and execute governance models, status reporting, steering committee materials, communication plans, and change management plans.

- Maintain accountability for scope, quality, schedule, financial performance, and client satisfaction.

3. Revenue Management

- Provide functional and technical leadership across the pharmaceutical revenue management ecosystem, including integrations with ERP, data platforms, chargeback, rebate, pricing, membership, and financial systems.

- Apply hands-on experience to guide solution architecture, configuration, integration, data conversion, testing, deployment, and operational readiness.

- Assess current-state processes and systems, define future-state operating models, and translate business requirements into scalable solution designs.

- Lead design decisions across master data, transaction flows, calculation logic, interfaces, controls, reporting, and reconciliation.

- Identify opportunities to simplify processes, strengthen controls, improve data quality, and automate manual activities.

4. Functional & Technical Subject Matter Expertise

- Demonstrate deep expertise in at least one of the following domains, wi