Supervisor Insurance/Billing/Collections - Department of Medicine - Business Off

Location
Remote, US Scheduled Hours
40 Position Summary
Position handles the day to day operations of providing assistance to staff working with insurance matters, supervising, advising and overseeing posting, collections, and/or reimbursement functions, and counseling patients and/or families on options for financial assistance. Job Description
Primary Duties & Responsibilities:

- Communicates policies and educates staff on billing issues to promote efficient flow of billing process.

- Counsels patients on financial and other issues regarding accounts management.

- Advises department managers on collection issues that arise.

- Handles missing charge ticket list, locating missing ticket and generating another ticket if needed.

- Works with pharmacy for appropriate drug pricing when not available in system.

- Monitors and updates monthly collection totals in department.

- Advises affected areas on diagnoses, prices and charges for special batches.

- Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department.

- Assists with coverage in staff areas during illness/vacations; back-up for HMO/PPO Representative.

- Assists IBC team with special projects.

Working Conditions:
Job Location/Working Conditions:
- Normal office environment.

Physical Effort:

- Typically sitting at a desk or table.

- Repetitive wrist, hand or finger movement.

Equipment:
- Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications
Education:
Associate degree or combination of education and experience may substitute for minimum education.
Certifications /Professional Licenses :
No specific certification/professional license is required for this position. Work Experience:
Relevant Experience (5 Years) Skills:
Not Applicable Driver's License:
A driver's license is not required for this position. More About This Job
WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications /Professional Licenses :
No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience:
No additional work experience unless stated elsewhere in the job posting. Skills:
Accounting, Communication, Customer Service, Finance, Health Insurance, Organizing, Problem Solving, Supervisory Management Grade
C11 Salary Range
$58,300.00 - $90,400.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation

If you are unable to use our online application system and would like an accommodation, please call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this