Staff Software Engineer (MANTL)

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Staff Software Engineer is a senior individual contributor who sets technical direction and delivers complex, cross-team software capabilities across Alkami's digital banking platform. This role turns ambiguous product and business needs into scalable system designs, robust APIs, secure integrations, and intuitive experiences for financial institution administrators and digital banking users. The position partners with product, design, security, architecture, site reliability, data, and engineering teams to manage tradeoffs, improve reliability and developer effectiveness, and raise engineering standards through mentorship, reviews, and hands-on delivery. The Staff Software Engineer is accountable for code quality and operational outcomes while influencing without direct people-management responsibility. Essential Duties & Responsibilities

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Lead cross-team delivery across experiences, services, APIs, data, and integrations.

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Turn ambiguous product and business needs into technical strategies, delivery plans, and measurable outcomes.

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Set architecture across domains, document tradeoffs, and align teams on scalable, secure patterns.

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Write and review tested code in TypeScript and Node.js, Python, Go, or similar languages.

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Design secure APIs, domain models, microservices, workflows, and data contracts.

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Build for reliability and performance using error handling, observability, capacity planning, graceful degradation, and recovery patterns.

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Lead third-party integration design across authentication, privacy, data mapping, rate limits, retries, idempotency, monitoring, and vendor failures.

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Drive cross-team execution by managing dependencies, sequencing work, reducing risk, and making timely decisions when tradeoffs are unclear.

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Mentor engineers through reviews, pairing, documentation, and hands-on coaching.

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Partner with product, design, security, architecture, site reliability, data, and engineering leaders to balance speed, experience, operability, and risk.

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Lead incident response and root-cause analysis, driving prevention and operational readiness.

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Improve engineering effectiveness through reusable patterns, automated tests, CI/CD, developer tooling, and secure, human-reviewed use of AI-assisted tools.

Recommended Experience & Education

Minimum Years of Experience

7-12 years of professional software engineering experience, including hands-on delivery of complex production systems and technical leadership across multiple teams or domains.

Education Level

Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent relevant experience.

Knowledge, Skills, & Qualifications
Required

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Experience delivering complex produc