Staff AI Engineer

| About us:

Foodsmart is the leading Foodcare platform in the U.S., built to deliver nutrition-driven healthcare at scale. Powered by a national network of Registered Dietitians, Foodsmart combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health outcomes while lowering healthcare costs.

Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health outcomes. Through our highly personalized, digital platform, we guide more than 3 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.

At Foodsmart , our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

👥 Customer First - You start with the member and work backwards.
🚀 Make It Happen - You act with urgency, use data, and hold high standards.
🤝 One Team - You collaborate with respect and commit as a group.

Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

| About the role:

Foodsmart is seeking a Staff AI Engineer who will play a critical leadership role in shaping the architecture and delivery of AI-powered systems across the organization. You’ll operate at the intersection of backend engineering and applied machine learning—designing resilient infrastructure, deploying cutting-edge models, and mentoring engineers across teams. This role goes beyond building software: it’s about setting strategy, elevating engineering standards, and turning AI innovation into scalable, real-world impact.

You will

- Own the architecture and implementation of distributed, high-scale backend systems and APIs that serve machine learning models in production.

- Lead technical design for AI integration across product lines, enabling real-time and batch inference workflows using LLMs, transformers, and classification models.

- Drive the fine-tuning and deployment of pre-trained models (e.g., from Hugging Face or OpenAI) for mission-critical business use cases in domains such as healthcare, finance, or operations.

- Integrate external AI services where appropriate and evaluate trade-offs for build vs. buy decisions.

- Define and evolve platform-wide standards for backend engineering, MLOps, model governance, and observability.

- Mentor and support senior and mid-level engineers, both within your team and across functions, to elevate system design and code quality.

- Collaborate with cross-functional leaders in product, ML research, data engineering, and DevOps to align technical initiatives with business goals.

- Influence AI strategy and roadmap, evaluating emerging technologies and frameworks for future adoption.

- Lead root-cause analyses and performance tuning to ensure systems remai