Sr. Product Manager

Role: Product Manager

Base Salary: $6,000 to $8,000 per month

Description: As a Sr. Product Manager at Blackthorn, you'll own significant product areas end-to-end, shaping strategy, driving delivery, and influencing the roadmap across our Salesforce-native suite. You'll bring a strong point of view, lead cross-functional collaboration with confidence, and serve as a go-to resource for both your product domain and the customers it serves. This role is for someone who operates with a high degree of autonomy, thinks beyond features to outcomes, and mentors those around them.
What you’ll do
Product Strategy & Ownership

- Own the strategy, roadmap, and delivery for one or more significant product areas within Blackthorn's suite

- Define and prioritize outcomes, not just features, by deeply understanding customer needs, market trends, and business goals

- Develop and maintain a well-reasoned, clearly communicated product roadmap aligned with company priorities

Execution & Delivery

- Lead cross-functional squads through discovery, definition, and delivery of complex product initiatives

- Write clear, thorough product requirements, user stories, and acceptance criteria that set engineering and QA up for success

- Drive Engineering team alignment and ensure your team is focused, unblocked, and moving toward meaningful outcomes

- Own the squad’s delivery cadence, stay close to the work, track commitments, and actively remove blockers before they compound.

- Work fluently in Blackthorn’s AI-first development environment, using AI tooling to accelerate discovery, documentation, and delivery.

- Use product analytics and qualitative research to validate decisions and continuously improve shipped product

Stakeholder & Customer Engagement

- Act as the primary product voice for your domain in conversations with Sales, Marketing, Support, and Customer Success

- Lead customer discovery interviews and synthesize insights into actionable product direction

- Communicate confidently with senior leadership on roadmap, tradeoffs, and progress

- Represent Blackthorn's product perspective with external partners and customers as needed

Team & Culture
- Champion AI tooling and experimentation to improve both internal workflows and customer-facing experiences

What we look for

- Solid experience as a Product Manager in a SaaS product environment, with a track record of owning and delivering complex product areas

- Strong strategic thinking combined with the ability to drive execution through cross-functional teams

- Excellent communication and stakeholder management skills, comfortable presenting to executives and engaging with customers

- Experience using product analytics to inform decisions and measure outcomes

- Enthusiasm and fluency for AI and a proactive approach to finding ways it can improve products and processes

- Proven ability to maintain high delivery velocity within a dedicated squad in an iterative, AI-assisted engineering environment

Nice to Have

- Experience with payments, events, or communications products

- Familiarity with the Salesforce ecosystem (platform capabilities, AppExchange dynamics, customer expectations)

- Deep knowledge of Higher Education, Healthcare, or Nonprofit verticals

- Experience mentoring or leading other PMs

- Experience with mobile applications or event check-in technology

- Background in UX, engineering, or consulting that informs how you work with technical teams

What we offer

- An incredible team of smart and supportive people

- A deep feeling of satisfaction and completion

- Fully remote global team working from home

- Stock options for every employee

- Flexible work week

- $400 office stipend

- Maternity/Paternity leave

- Student loan debt assistance

- Pledge 1% - time off during the year for helping nonprofits

- Health insurance contribution (if in the US)

- Children's 529 college fund assistance (if in the US)

About Blackthorn

Blackthorn turns