Sr New Business Developer, Tier 1 Retail

Senior New Business Developer, Tier 1 Retail Job Summary The Senior New Business Developer is responsible for driving net-new business by establishing relationships and creating selling opportunities within Tier 1 national and global retailers. This role is focused on building trust with new prospects and generating high-value opportunities that expand ACI Worldwide ’s in-store and on-channel solutions footprints. Success in this role requires a self-starter mindset, strong business development skills, and the ability to create opportunities from the ground up. The Senior New Business Developer owns quota attainment for net-new logos within their territory and reports to the SVP of North American Sales. This individual must deeply understand customer needs, partner with cross-functional ACI resources, and position ACI’s value proposition effectively to close deals. Expertise in selling complex payment solutions is essential. Key Responsibilities - Drive net-new logo acquisition in assigned territory and achieve individual sales quota. - Own prospect relationships, identifying and engaging key stakeholders and decision-makers at national and global retailers. - Act as the primary orchestrator of the sales process, coordinating internal resources to deliver compelling customer conversations. - Maintain expert-level knowledge of customer needs in POS, payment orchestration, and fraud solutions, aligning ACI’s offerings to address the business challenges of enterprise retailers. - Identify and develop opportunities to further establish ACI’s omni-channel footprint covering both in-store and secure eCommerce solutions. - Maintain and update master account plans, ensuring alignment with ACI’s strategy and bringing in technical specialists as needed. - Conduct regular customer due diligence (news, financials, competitive landscape, organizational changes). - Provide timely updates to leadership on key developments and next steps to advance opportunities. - Develop short- and long-term selling strategies, mapping stakeholder structures to ACI’s agenda. - Manage the end-to-end sales cycle, from proposal through contract and post-sales support, maintaining accurate CRM records and pipeline hygiene. - Stay current on ACI products, enhancements, and industry trends, addressing competitive pressures with informed customer conversations. - Ensure compliance with corporate policies and risk management requirements. Required Knowledge, Skills & Experience - Bachelor’s degree or global equivalent. - 10+ years of experience in enterprise sales, with a proven track record of selling complex payment solutions to Tier 1 retailers. - Strong leadership and relationship-building skills. - Excellent verbal and written communication skills. - Deep understanding of payment industry trends, competitive offerings, and market drivers. - Ability to manage complex sales cycles and orchestrate cross-functional teams. Preferred Qualifications - MBA preferred. - Strong presentation and PowerPoint skills. - Experience in product management or technical solution selling a plus. Work Environment - Standard telecommuting home office environment - Majority of time spent on PC. - Travel required, including potential international. Core Capabilities: We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together: - Ensure Accountability:  holding self and others accountable to meet commitments. - Drives Results:  consistently achieving results, even under tough circumstances. - Customer Focus:  building strong customer relationships and delivering customer-centric solutions. - Cultivate Innovation:  creating new and better ways for the organization to be successful. - Collaborates:  building partnerships and working collaboratively with others. - Courage:  stepping up to address difficult issues, saying what needs