Sr Manager, Commerce Strategy (Remote)

About Monks

Monks is a new kind of agency, built from the ground up by award-winning creatives, top data scientists and cutting-edge media people willing to defect from the old agency model to create smarter work. Challenging convention, we bridge the gap between meaningful storytelling, data-led optimization and commerce. A spirit of curiosity, relentless creativity and data-informed decision making define our culture and people.

About Commerce Strategy

Commerce Strategy sits within Media Strategy and is the team that helps our clients win on Amazon and across the broader retail media landscape. We connect advertising, retail operations and content into a single growth plan, pairing deep Amazon Advertising expertise with the analytical rigor and AI-enabled workflows that define how Monks works.

About the Role

The Sr Manager, Commerce Strategy leads the day-to-day commerce relationship and growth agenda for one or more of Monks' most important client businesses. This is a role for a strategic thinker with a high degree of ownership, the analytical skills to turn raw retail and advertising data into decisions, and the intellectual flexibility to keep pace with a fast-changing commerce environment. The team you'll work within demonstrates expertise in:

- World-class ability to build client, retailer and platform relationships

- An exceptional track record of driving year-over-year growth on client businesses

- Fearless ability to tell data-driven stories and extract key insights

- Building and presenting high-impact business reviews and growth plans to senior-level clients

- Full-funnel command of the Amazon ecosystem across Sponsored Products, Sponsored Brands, Sponsored Display, Amazon DSP, and Amazon Marketing Cloud, extended to other retail media networks

Responsibilities:

- Own the day-to-day commerce strategy for your accounts: build annual growth plans, promotional calendars and go-to-market and product launch plans that ladder to client business goals.

- Work with Advertising Managers (activation team) to design the ad strategy (setting budget allocation, bidding and targeting approaches across Sponsored Products, Sponsored Brands, Sponsored Display and Amazon DSP.

- Connect advertising to retail fundamentals: partner with clients and internal teams on catalog and detail page health, retail readiness, pricing, promotions, inventory and supply chain considerations that make or break performance.

- Own daily and weekly client interaction: facilitate client calls and meetings, handle one-off requests and performance details with clear next steps.

- Build and present monthly and quarterly business reviews that tie advertising and retail performance to the client's commercial outcomes.

- Analyze data from Amazon Vendor and Seller Central, consoles and measurement platforms to identify growth opportunities and craft targeted recommendations.

- Create and maintain sales and inventory forecasts, and flag risks to revenue or delivery early.

- Support negotiations and joint business planning with Amazon and other retail partners on the client's behalf, and help resolve operational, logistical and business escalations.

- Be the internal champion for your client's goals, coordinating closely with account, advertising, content, Investment and Data & Measurement teams.

- Use AI-enabled tools to accelerate research, competitive and category analysis, plan building and reporting.

- Mentor and support junior team members, and help onboard new clients and vendors.

- Implement process improvements and support scalability initiatives across the Commerce practice.

- Package learnings into case studies, best practices and client-facing POVs with cross-functional teams.

- Contribute to the culture of the Media Strategy department and the agency by being curious, thoughtful and fearless.

About You

The essentials:

- 5+ years of relevant experience in commerce, retail media, retail operations or business manage