Sr. Business Analyst

St. Jude is where those with a passion for making a difference come to break new ground. Located in Memphis, Tennessee, the mission of St. Jude Children’s Research Hospital is to advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. We are leading the way the world understands, treats and defeats childhood cancer and other life-threatening diseases.

We are looking for a highly talented Sr. Business Analyst to join our growing clinical research informatics team to support the development, implementation, and support of a robust clinical research data environment. Throughout the institution, across the clinical, research, administrative, and operational domains there are many clinical research customers who need access to accurate and consistently defined data to drive insightful analytics and support the broader research mission of the organization. This Sr. Business Analyst will be responsible for putting a structured program in place to enhance the ability for St. Jude to meet our mission and participate even further in the global research community. Job Responsibilities:

- Proactively engage with stakeholders & vendors to support delivery of solutions in line with business plans.

- Apprise on development and vision of strategies for in partnership with business stakeholders and IT peers.

- Oversee all requirements including new demands as well as escalations for operational requests with assigned departments.

- Lead activities related to education of business teams around strategy, services, and capabilities, as well as IT change management & communication.

- Inform and implement IT change and communication management plans across assigned departments.

- Develop business cases/proposals for programs and projects based on understanding of departmental roadmap.

- Develop presentation materials, documents, etc. for programs/projects and present materials to stakeholders.

- Assist with project management responsibilities.

- Guide and direct team members around processes/systems/issues related to business aspects as well as services and process capabilities.

- Perform other duties as assigned to meet the goals and objectives of the department and institution.

- Maintains regular and predictable attendance.

Minimum Education and/or Training:

- Bachelor’s degree in computer science, engineering, business or related field required.

- Master's degree preferred.

Minimum Experience:

- Minimum requirement: 4+ years of experience in a comparable client-facing IT role.

- Experience working with structured Software Development Lifecycle (SDLC) methodologies.

- Exposure to diverse business ecosystems of moderate complexity in pharma, healthcare, biotech and/or research organization preferred.

- Demonstrated history leading discussions and documenting resulting business and/or technical requirements, user stories and process flows.

- Experience translating business requirements to technical/system requirements.

- Demonstrated ability to work with mid to senior-level business leaders.

Licensure, Registration and/or Certification Required by Law:
- None

Licensure, Registration and/or Certification Required by SJCRH Only:
- None

Special Skills, Knowledge and Abilities:

- Ability to think critically, draw insights and connect the dots. Openness to change and adapting to changing times with resilience and flexibility.

- Is able to apply knowledge/skills within own area to deliver tasks with limited guidance

- Ability to look at data more critically and draw meaningful conclusions. Conducts root-cause analysis as needed. Quickly rebounds from setbacks, including creating viable plans to move forward. Helps others understand the need for change and adapt to it.

- Skills in communicating complex ideas effectively to diverse audiences and influence others to see different points of view.

- Effectively relays understanding of diverse perspectives. Can handle c