Solutions Engineer

Vividly is the leading modern trade promotion management (TPM) solution built by and for the consumer packaged goods industry. From campaign creation to deductions management and promotion measurement, we help brands manage every element of trade spend. With our easy-to-use platform and industry-leading experience, we pride ourselves on our ability to bring businesses to the next level.

Not familiar with trade promotion spend? That’s OK. Most people aren’t. It’s an $8 trillion dollar problem that is ripe for disruption by an innovative SaaS startup. In order to grow, consumer packaged goods (CPG) brands spend 20% of their topline revenue to get into retailers and promote their products within those retailers. The problem is that today 70% of those promotions are not ROI positive. This is because ROI is hard to track. The industry operates on emails, pdfs, and xls spreadsheets. At Vividly , we’re solving this massive problem with exciting tactics including AI, Machine Learning, and Fintech and adding value to everyone in the chain. Some of our customers include brands you may use and love - Liquid Death, Amy’s, and Perfect Snacks.

We’re looking for a Solutions Engineer who can bring deep CPG knowledge into the sales process and translate complex customer challenges into compelling Vividly solutions.

This role is ideal for someone who understands how CPG organizations actually operate, particularly across trade promotions, deductions, accounting, sales finance, or revenue management, and wants to apply that expertise in a technology environment.

You don't need to come in knowing every Vividly feature or having spent your career as a traditional Solutions Engineer. We can teach our product, technology, and demonstration methodology. What we're looking for is someone who can understand a customer's business quickly, ask the right questions, connect the dots across workflows, and communicate a solution with credibility.

What You'll Achieve

As a Solutions Engineer, you'll become an expert in Vividly and serve as a trusted solution partner throughout the sales process.

You'll partner closely with Account Executives to understand how prospective customers manage trade today, uncover where their processes are breaking down, and demonstrate how Vividly can help them operate differently.

You'll lead discovery and tailored demonstrations across workflows such as trade promotion planning, deductions, accruals, forecasting, reporting, and financial reconciliation. You'll work with stakeholders across Sales, Accounting, Finance, Operations, and IT, adapting the solution story to what matters most to each audience.

You'll also play an important role in setting customers up for successful onboarding. You'll identify implementation considerations, integration dependencies, business requirements, and potential risks before Closed Won and ensure that context transfers cleanly into Solution Architecture and Implementation.

Beyond individual opportunities, you'll help strengthen how Vividly sells by developing reusable solution stories, improving discovery practices, sharing CPG expertise across the organization, and bringing recurring customer needs back to Product and Customer Experience.

In This Role, You'll Help The Team:

- Lead business and solution discovery alongside Account Executives to understand customer workflows, pain points, priorities, and desired outcomes.

- Deliver compelling, tailored demonstrations that connect Vividly capabilities to real customer problems and business outcomes.

- Understand and solution across trade planning, deductions, accruals, forecasting, reporting, profitability, and related CPG workflows.

- Translate complex customer processes into clear future-state workflows within Vividly .

- Engage confidently with stakeholders across Sales, Accounting, Finance, Operations, IT, and executive leadership.

- Uncover requirements customers may not initially recognize by asking thoughtful questions an