Solution Engineer, Strategic GSI Partnerships

🏢 NICE · all 86 jobs

📍 United Kingdom

📅 Posted Sep 6, 2026 · via Himalayas

🏷 Cx Intl Mpower Solution Engineering, Solution Engineering, Pre Sales Engineer, Gsi Partnerships, Sales Engineering, Partner Solutions Engineer +3 more

Apply on original site ↗

NI Solution Engineer, Strategic GSI Partnerships
Save

NICE Ltd. specializes in customer experience management with a focus on AI-driven solutions.
NICE
Employee count: 5000+
United Kingdom only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?
Strategic Solution Engineer, GSI Partnerships

Focus: Capgemini, Accenture and Deloitte partnerships across UKI and Europe

Role purpose: Partner-facing solution engineering, solution adoption and support for in-flight strategic opportunities

We are seeking a NiCE Strategic Solution Engineer, GSI Partnerships to lead the functional and technical engagement with our key global system integrator partners across UKI and Europe, with an initial focus on Capgemini, Accenture and Deloitte.

This partner-facing role will help accelerate solution adoption across the NiCE portfolio by enabling GSI sales, presales and delivery teams, supporting active opportunities, shaping compelling customer solution narratives and ensuring partners can confidently position, demonstrate and deploy NiCE solutions.

The Strategic Solution Engineer will act as the technical and solution bridge between NiCE partner sales, field sales, product teams and GSI stakeholders. The role will be hands-on across discovery, opportunity qualification, solution mapping, demonstrations, POCs, RFI/RFP responses, technical validation and partner enablement.

This is a fit for someone with strong technical depth, excellent stakeholder management skills and a proven ability to work through complex enterprise sales cycles with large consulting and transformation partners. The candidate should be comfortable operating from executive-level value conversations through to detailed technical and delivery discussions.
How will you make an impact?
- Drive solution adoption of the NiCE portfolio within Capgemini, Accenture and Deloitte across UKI and Europe.

- Support in-flight GSI opportunities by assisting with functional and technical discovery, solution design input, demonstrations, validation sessions and POC planning.

- Partner closely with GSI sales, presales, architects and delivery teams to help them understand, position and apply NiCE solutions in customer transformation programmes.

- Build repeatable solution plays, demo storyboards and technical narratives that GSIs can use to drive customer engagement and pipeline progression.

- Translate customer business challenges into clear NiCE solution architectures, value messages and adoption pathways.

- Influence and educate partner and customer stakeholders on how NiCE solutions address contact centre, CX, AI, automation, workforce engagement and digital transformation needs.

- Supportthe technical aspects of partner-led opportunities, ensuring NiCE is positioned effectively and consistently throughout the sales cycle.

- Assist with the definition, scoping and execution of successful proof of concepts and technical validations, where appropriate.

- Support functional and technical responses to RFIs, RFPs and partner-led bid submissions.

- Provide structured feedback from GSI engagements to Product, Partner Sales, Alliances and Enablement teams to improve adoption, differentiation and repeatability.

- Contribute to a team-selling approach across Partner Sales, Account Executives, Overlay teams and regional leadership.

- Help identify technical blockers, enablement gaps and adoption risks within the GSI partner ecosystem, then develop practical plans to remove them.

Have you got what it takes?
- Strong experience in solution engineering, presales, technical consulting or enterprise software sales engineering.

- Experience working with, selling through or enabling global system integrators, ideally including Capgemini, Accenture, Deloitte or similar consulting partners.

- Exceptional presentation, storytelling and demonstration capabilities, with the ability to tailor messaging for partner, executive, business and technical audiences.

- Proven ability to support complex, multi-stakeholder enterprise opportunities across multiple countries or regions.

- Ability to communicate confidently from C-level executives through to architects, programme leads, contact centre operations teams and frontline users.

- Experience building demo storyboards, solution narratives, POC plans and partner-ready enablement assets.

- Strong technical aptitude with the ability to understand customer requirements, identifyrisks and shape practical solution options.

- Self-motivated, highly organised and comfortable balancing multiple strategic opportunities and partner priorities at the same time.

- Commercially aware, outcome-led and able to connect technical capability to business value and customer transformation goals.

- Collaborative working style with the ability to influence without direct authority across matrixed internal and partner organisations.

Additional valuable skills
- Contact centre, CCaaS, CX, workforce engagement, CRM, analytics or business intelligence experience.

- Understanding of conversational AI, generative AI, agentic AI, NLU/NLP and related software technologies, including UI/UX considerations.

- Experience presenting AI, automation and digital CX technologies to business and technical audiences.

- Knowledge of cloud technologies and hyperscaler ecosystems, including AWS, Microsoft Azure and Google Cloud.

- Experience supporting partner-led bids, managed service propositions, transformation programmes or co-sell motions.

- Awareness of enterprise architecture, integrations, APIs, data flows, security and compliance considerations in large customer environments.

- Vertical market experience across banking, insurance, telecommunications, healthcare, travel, public sector or other enterprise sectors.

- Ability to create reusable enablement materials, solution blueprints and adoption playbooks for partner communities.

Success in this role will look like
- Capgemini, Accenture and Deloitte teams are more confident and capable in positioning NiCE solutions in strategic customer opportunities.

- Active GSI-led opportunities progress faster because technical blockers, solution questions and validation requirements are addressed early.

- Repeatable partner solution plays and demo narratives are adopted across UKI and Europe.

- NiCE is consistently positioned as a strategic CX, AI and automation platform within GSI transformation programmes.

- Internal sales, partner and product teams have clear feedback from the field on what GSIs need to scale adoption and win more effectively.

What's in it for you?

Join an ever-growing, market-disrupting global company where high-performing teams work in a fast-paced, collaborative and creative environment. As the market leader, every day at NiCE is a chance to learn, grow and help shape the future of CX, AI and partner-led transformation. If you are passionate, innovative and excited to raise the bar with some of the world's most influential consulting partners, you may just be our next NiCEr.
Requisition ID: 10984
Reporting into: Director, Portfolio Presales

Job type: Individual contributor.

About NiCE

NICE  Ltd. (NASDAQ: NICE ) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Apply now
Job expired?

Please let NICE know you found this job on Himalayas. This helps us grow!

Apply now
About the job
Apply before
Nov 05, 2026
Posted on
Sep 06, 2026
Job type
Full Time
Experience level
Senior

Location requirements
Suggest an edit

United Kingdom

Hiring timezones
Show UTC offsets

United Kingdom +/- 0 hours

Job categories
CX INTL Mpower Solution Engineering Solution Engineering Pre Sales Engineer GSI Partnerships Sales Engineering Partner Solutions Engineer Solutions Engineer Senior Solutions Engineer Principal Solutions Engineer

Skills
Solution Engineering Pre Sales Technical Consulting Enterprise Sales Engineering CCaaS CRM Analytics Business Intelligence Conversational AI Generative AI Agentic AI NLU AWS Azure Google Cloud Services CX AI NLP UI UX APIs Google Cloud Platform Bridges Enterprise Software Sales Engineering Global System Integrators Capgemini Accenture Deloitte Contact Centres Workforce Engagement Cloud Technologies Enterprise Architecture Digital Flows Security Compliance

Browse similar jobs
Remote Senior CX-INTL-Mpower-Solution-Engineering Jobs Remote Full Time CX-INTL-Mpower-Solution-Engineering Jobs Remote Senior CX-INTL-Mpower-Solution-Engineering Jobs in United Kingdom Remote Full Time Jobs in United Kingdom Remote CX-INTL-Mpower-Solution-Engineering Jobs in United Kingdom

About NICE

Learn more about NICE and their company culture.

View company profile

At NICE, we are passionate about empowering organizations of all sizes to deliver amazing customer experiences everywhere. Our unified open cloud platform, NICE CXone, helps businesses manage every interaction across voice and digital channels. By leveraging advanced artificial intelligence capabilities, we improve service efficiency and empower frontline agents with the tools they need to excel in their roles.

NICE was founded in 1986 and has established itself as a leading player in customer experience management. With over 8,000 employees globally, we are committed to helping our customers succeed by providing a comprehensive range of solutions designed to meet diverse needs. Our platform integrates perfectly with various systems, transforming how organizations engage with their clients. We aim to facilitate exceptional experiences that lead to customer loyalty and satisfaction.

Apply now
Job expired?

Please let NICE know you found this job on Himalayas. This helps us grow!
Apply now

About the job
Apply before
Nov 05, 2026
Posted on
Sep 06, 2026
Job type
Full Time
Experience level
Senior

Location requirements
Suggest an edit

United Kingdom

Hiring timezones
Show UTC offsets

United Kingdom +/- 0 hours

Claim this profile NI NICE

Company size

5000+ employees

Founded in

1986

Chief executive officer

Barak Eilam

Markets
Customer Experience Management Cloud Computing Contact Center Solutions Digital Transformation SaaS Workforce Optimization Customer Service Technology Omnichannel Communication Business Process Automation AI

Employees live in
Israel

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

33 remote jobs at NICE

Explore the variety of open remote roles at NICE, offering flexible work options across multiple disciplines and skill levels.

View all jobs at NICE
View job NI Canada only

Lead Business Consultant, VRS, CX
NICE
Employee count: 5000+

Full Time
Lead Business Consultant