Solution Engineer

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

Solution Engineer – Operational Risk Management (ORM)
Job Brief

- A Solution Engineer understands how enterprise software and technology can be leveraged to solve complex operational, safety, compliance, and risk management challenges.

- This role is a member of the Solution Engineering team and serves as a trusted advisor to customers throughout the customer lifecycle. The Solution Engineer is not directly responsible for selling software but plays a critical role in supporting revenue growth by helping customers understand, evaluate, justify, and successfully adopt Sphera solutions.

- The position combines technical expertise, industry knowledge, solution consulting, and business acumen to help organisations improve operational performance, strengthen compliance, reduce risk, and achieve measurable business outcomes.

- The successful candidate will be the subject matter expert for Sphera Control of Work (CoW) solutions and will also support broader Operational Risk Management initiatives including Advanced Risk Assessment (ARA), Process Safety and Master Data Management (MDM).

Customer Discovery & Value Consulting

- Meet with prospective and existing customers to understand business objectives, operational challenges and strategic initiatives.

- Conduct discovery workshops, solution reviews, requirements gathering sessions and value assessments.

- Help customers identify business pain points and map them to Sphera solutions.

- Assist customers in building internal business cases and justifying investments through quantifiable value propositions.

- Advise organisations on industry best practices and digital transformation strategies relating to Operational Risk Management.

- Build trusted relationships with key stakeholders and become a strategic advisor throughout the customer lifecycle.

- Support customers from evaluation through implementation, adoption and expansion.

Solution Consulting & Subject Matter Expertise

- Act as the primary subject matter expert for Sphera Control of Work solutions.

- Provide expertise across Permit to Work, Control of Work, Isolation Management, SIMOPS, Process Safety Management, Operational Risk Management, Barrier Management, Emergency Response, Risk Assessment, MRO and Master Data Management.

- Stay informed on regulatory, operational and technology trends impacting target industries.

- Recommend practical business and technology solutions that improve operational safety, compliance and risk management outcomes.

Demonstrations & Technical Pre-Sales

- Deliver compelling software demonstrations tailored to customer business requirements.

- Conduct technical presentations, executive briefings, workshops and proof-of-concept engagements.

- Clearly communicate technical capabilities, business value and return on investment.

- Support Account Executives, Regional Sales Managers and leadership teams throughout the sales cycle.

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