Software Quality Assurance Analyst

*This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered. *

Join Our Team as a QA Software Analyst at Ninth Brain!

Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience.

As a QA Software Analyst , you will:

E nsure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards.
C ollaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance.
Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security.
Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences.
Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform.

If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement.

Primary Responsibilities:

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Quality Assurance & Testing: Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.

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Collaboration: Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.

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Problem Solving: Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly.

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Process Improvement: Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.

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Reporting: Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.

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Client Focus: Ensure that the final product aligns with client expectations and enhances overall user experience.

What's required...
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)

- 2-4 years of experience in software testing or quality assurance

- 6 + months of experience working remotely

- Strong knowledge or QA methodologies and testing types

- Experience gathering requirements from stakeholders to define clear testing objectives

- Proficiency in debugging techniques to troubleshooting issues effectively

- Familiarity with Agile methodologies

- Experience with testing in the .NET framework

- Understanding of DevOps practices and their role in the software development lifecycle

- Detail-oriented with a passion for improving product quality

- Strong problem-solving skills and a collaborative mindset

- Excellent analytical and communication skills

- Ability to work effectively in a fast-paced, team-oriented environment

- Self-motivated, results-driven, and able to perform well under pressure

Even better, if you have..
- Certified Software Tester or Quality Engineer Certificate

- Proficiency with Jira Platform

- Experience in the EMS Industry

- Experience with API testing tool (e.g. Postman, Hoppscotch)

- Hands-on experience with test automation tool (e.g. Playwright)

Does this sounds like you? Apply today!

What you'll get...

- Competitive salary $60,000- $68,000

- Medical, dental, and vision coverage

- 401(k) retirement plan with company matching

- Parental Leave

- Disability Insurance

- Group and Voluntary Life Insurance

- A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO

- Monthly stipend to offset phone and internet services for working remotely

- Monday to Friday schedule except when traveling for tradeshows

- Work from the comfort of your home office

- Stay connected with the team via phone, Zoom chat, and scheduled meetings

- Fun in-person company quarterly outings

Ninth Brain is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.

Originally posted on Himalayas