Social Media Manager (WFH)

About the job:
Key responsibilities:

1. Be the warm, helpful face of ItHurts in Facebook groups and on Reddit and reply to people asking for help (about 10 replies a day; AI drafts them, you make them sound human and caring).

2. Write one helpful story-style post a day in a pain support group.

3. Review and schedule our daily social content (Reels, Shorts, carousels, X posts, Pinterest pins) in Metricool.

4. Reply to comments and DMs on our own channels within 2 hours.

5. Send 20 personalised invitation messages a day to physiotherapists, doctors and health creators.

6. Track your work in a shared Google Sheet.

Who can apply:

Only those candidates can apply who:
- have minimum 1 years of experience

Salary:
₹ 6,20,000 - 10,50,000 /year

Experience:
1 year(s)

Deadline:
2026-11-11 23:59:59

Skills required:
Social Media Marketing, Content Writing, Facebook Marketing, English Proficiency (Spoken), English Proficiency (Written), Canva, Instagram Marketing, Community Management, Customer Support, Google Sheets and ChatGPT

Other Requirements:
- Excellent written English: plain, warm and natural
- Kind and patient, with good judgement (you never give medical advice)
- Comfortable with Facebook, Instagram and Reddit, and with AI tools like ChatGPT
- Reliable with a daily routine

About Company:
ItHurts is a growing digital health and social community built around one simple idea: If it hurts, we can help. ItHurts brings people together to talk openly about pain, health experiences, recovery, everyday wellbeing, and the challenges that often go unspoken. Our platform combines health-focused content, community discussions, practical resources, and social engagement to create a supportive space where people can learn, share experiences, and feel less alone. We are building the social network for pain a community-first platform where real people can connect around real health experiences, while accessing useful, understandable, and responsible health information. At ItHurts, we value empathy, creativity, authenticity, responsible health communication, and community over vanity metrics. We are an evolving digital health brand with an ambitious goal: to make conversations around pain and health more open, accessible, and human.