ServiceNow Lead Technical Consultant (Remote/US based)

Sigital is seeking an experienced ServiceNow Lead Technical Consultant to become a part of our fast-growing professional services business. This role will be responsible for acting as the team leader for Sigital 's delivery teams. We are a ServiceNow Premier Partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs.

Primary Responsibilities:

- Serves to design and oversee technical solutions that are leveraged for clients.

- Project ownership-responsible for driving projects to successful completion.

- Routinely create net new deliverables from scratch.

- Designing solutions for customers they themselves will be implementing.

- Routinely works independently as an individual contributor with minimal supervision.

Leads/Coordinate development team efforts, including:

- Provide constructive feedback

- Drive solutioning conversations

- Conduct demos/show-backs to customer teams

- Versatility with platform cross-function

- Ensure development team is adhering to project scope/timeline

Qualifications:

- Expertise with 3+ years in ServiceNow Partner consulting services and current position as a Lead Technical Consultant.

- Working knowledge of integration functionality- Integration-Hub, Soap, REST, General API use.

- Ability to go deep into the technical solutioning and delivery of key components that customers require as part of their implementation.

- Ability to lead a development team, providing feedback during review cycles. Needs to be platform cross-functional.

- Experience designing and implementing ServiceNow Employee Center and/or Agentic & Gen AI Solutions.

- US citizenship- REQUIRED

- Ability to independently gather and document requirements, design solutions, implement and support features.

- Strong communication skills (communicate and describing features, functionality, process and delivery concepts to clients clearly and fluidly).

- Bachelor's Degree, preferably in Information Technology/Computer Science/Engineering

- Certified System Administrator & Certified Application Development (Required).

- Certified Implementation Specialist - ITSM, CSM, FSM, HAM, SAM, Discovery (2+CIS certs Required)

- Certified Implementation Specialist-Data Foundations(CMDB & CSDM) (Preferred)

- Pro and/or Pro Plus Certifications (Preferred)

What Sigital offers:

- Remote FTE work

- Healthcare benefits

- 401K plan

- Working for a great ServiceNow Premier Partner

Originally posted on Himalayas