ServiceNow Developer

ServiceNow Developer - Remote

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.
This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.

Job Title: ServiceNow Developer
Location: 100% Remote (U.S.)
Position Type: Full-time, Direct W2
Salary Range: $100,000–$170,000 Annually
Experience Required: 10+ years

Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.

Job Summary:
We are seeking an experienced ServiceNow Developer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role focuses on hands-on configuration and development — including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions — while applying best practices that keep the platform clean, upgrade-safe, and performant. The ideal candidate has shipped meaningful ServiceNow work in production, balances declarative and programmatic approaches thoughtfully, and writes maintainable code that survives upgrades and team turnover.
Key Responsibilities
- Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.

- Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.

- Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).

- Develop scoped applications that follow platform best practices and avoid global-scope pollution.

- Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.

- Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end.

- Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.

- Develop and maintain CMDB integrations, identification rules, and data quality improvements.

- Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions.

- Participate in design reviews, contribute to platform standards, and document technical decisions.

- Support upgrades, regression testing, and remediation of customizations across releases.

- Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform.

- Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions.

- Stay current with ServiceNow releases, new features, and emerging best practices.

Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field.

- 10 or more years of hands-on ServiceNow development experience.

- Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.

- Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.

- Experience with Flow Designer and IntegrationHub.

- Hands-on integration experience using REST, SOAP, and MID Servers.

- Strong understanding of the ServiceNow data model and CMDB concepts.

- Experience with Service Portal widget development.

- ServiceNow Certified System Administrator (CSA) credential.

- Strong troubleshooting and analytical skills.

Preferred Qualifications
- ServiceNow Certified Application Developer (CAD).

- Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM).

- Experience with Now Assist or GenAI C