Senior WMS Consultant

Job Title:  Senior WMS Consultant

Job Location:  Atlanta, GA, United States (Onsite/Hybrid) OR fully remote across the United States for exceptional candidates.

Job Type:  Full-time, Permanent

Hiring Timeline: Immediate

Reporting Line:  Co-Founder & COO

Travel Expectations:  Up to 50-75% travel, based on customer requirements.

Existing Vacancy: Yes

Application Deadline:  Open until Filled

Salary Range: $100–115k USD per year (negotiable)

About Fulfillment IQ (FIQ): 

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations. 

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution. 

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk. 

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life. 

Role Overview:

This role supports a client engagement with a leading MHE (Material Handling Equipment) provider. The primary focus is supporting WCS (Warehouse Control System) integration between WMS platforms and third-party robotics systems (e.g., goods-to-person, put walls, conveyor/sortation, ASRS), working alongside a Lead Consultant on the account.

You'll work with mid-sized clients (not large enterprise accounts) across the East Coast, partnering closely with local, onshore development teams and, in many cases, international robotics vendor teams based in Asia or Europe. This is a hybrid functional/technical seat where you'll build depth across both the WMS and the automation/integration side of the platform.

Key Responsibilities:
- Support WMS-to-robotics integration work, including goods-to-person, conveyor/sortation, ASRS, and put-to-light/pick-to-light systems, under the guidance of the account's Lead Consultant.
- Analyze business, functional, and integration requirements to support effective WMS/WCS solution design.
- Configure core WMS modules (Inbound, Outbound, Inventory, Returns, Picking, Shipping) as part of broader automation integration work.
- Troubleshoot MHE messaging issues: tracing an unprocessed or failed message back to its source job/process, determining severity and impact, and driving resolution.
- Support technical determinations for endpoints, ports, and message formats as part of integration setup and troubleshooting.
- Write, review, and optimize SQL queries and stored procedures (e.g., Oracle, MSSQL) to support inventory adjustments, order-header updates, and wave/allocation logic, particularly in QA and production troubleshooting scenarios.
- Support clients and stakeholders during SIT, UAT, go-live, and post-go-live phases, including onsite troubleshooting alongside client product managers.
- Participate in issue/bridge calls during critical incidents, helping present root-cause findings to client stakeholders.
- Help identify and communicate MVP scope when a client requests a late-breaking change close to go-live.
- Collaborate with local, onshore developers as well as international robotics vendor teams.
- Maintain high-quality documentation: design docs, technical specifications, test plans, runbooks, and configuration records.

Required Skills & Experience:
- 3–5 years of experience in WMS implementations or supply chain execution systems, ideally including exposure to at least one full end-to-end implementation or go-live.
- Techno-functional background, comfortable operating as a bridge between business/operations and IT, rather than a purely functional or purel