Senior UX/UI Designer

About the company:

We're building a next-generation AI-powered contact center where voice and chat agents can have natural, intelligent conversations at global scale.

We are looking for a Sr. UX/UI Designer to help shape the experience of our AI platform from dashboards and agent configuration to the everyday workspace used by contact-center teams.

You’ll work closely with product, engineering, and leadership to turn complex AI capabilities into simple, useful, and intuitive experiences. You’ll work hands-on in Figma, contribute to our design system, collaborate with frontend engineers, and help ensure that what we design works beautifully in production.
What You'll Do

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Design user experiences and interfaces across Company's web applications.

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Create user flows, wireframes, prototypes, and high-fidelity UI designs in Figma.

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Design dashboards, analytics, admin tools, and data-heavy interfaces.

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Create responsive layouts for desktop, tablet, and mobile where appropriate.

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Contribute to and maintain our design system, including components, states, variables, and design tokens.

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Work closely with frontend engineers to ensure designs are implemented accurately.

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Conduct user research, usability testing, and design validation.

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Design empty, loading, success, error, and edge-case states.

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Consider accessibility, keyboard navigation, contrast, and usability throughout the design process.

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Review production implementations and continuously improve the product experience.

Who You Are

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3+ years of experience in UX/UI or Product Design.

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A portfolio demonstrating real digital product work.

- Strong practical knowledge of Figma.

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Good understanding of UX principles, information architecture, user flows, and interaction design.

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Strong visual design skills and attention to detail.

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Comfortable designing complex interfaces rather than only marketing websites.

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Experience designing dashboards, SaaS products, admin tools, or other productivity-focused applications is a plus.

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Able to think systematically and create reusable design patterns.

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Comfortable collaborating with product managers and engineers.

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Understands responsive design and modern web interfaces.

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Familiar with accessibility fundamentals.

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Able to communicate design decisions clearly and confidently.

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Self-directed, curious, and comfortable working in a fast-moving startup environment.

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Fluent in Arabic and English, particularly experience designing RTL & LTR interfaces if needed.

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Based in Riyadh or able to work remotely with strong overlap with GMT+3.

Nice to Have
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Experience with

- SaaS or B2B products.

- AI products or AI-powered interfaces.

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Chat, messaging, voice, or conversational products.

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Designing analytics and data visualizations.

- Design systems and component libraries.

- Arabic/RTL products.

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Storybook or frontend component libraries.

- Conducting usability testing.

- Motion design or interactive prototypes.

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Working as the first or only designer on a product.

Hiring Process

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Initial Pre- Veeting Interview from the Agency. Short meeting about your experience, the company and motivation.

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Portfolio Deep-Dive. Walk us through selected projects and your design process.

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Design Exercise. A paid live working session based on a real product problem.

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Final Interview. Conversation with leadership and the team.

- Decision & Offer - 2 Weeks max.

Originally posted on Himalayas