Senior UGC Manager

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior UGC Manager based in Brazil.

We are seeking an experienced Senior UGC Manager to lead user-generated content campaigns from creator sourcing and relationship management through final content delivery. In this fully remote role, you will oversee campaign execution for leading global brands, ensuring every deliverable meets creative briefs, quality standards, and deadlines. You will collaborate closely with creative teams and project managers to coordinate workflows and achieve strong campaign outcomes. You will also guide and support UGC Coordinators, helping maintain high standards of execution and operational efficiency. The ideal candidate combines strategic ownership with hands-on campaign management, excellent communication, and meticulous organization. This opportunity offers a dynamic, collaborative international environment where initiative, accountability, and creative partnerships are highly valued.

Accountabilities
-

Own the end-to-end execution of UGC campaigns for key accounts, from creator discovery and outreach to final content delivery.

-

Identify, evaluate, and secure creators based on campaign objectives, audience relevance, creative capabilities, and brand alignment.

-

Manage creator relationships and communications, including initial outreach, follow-ups, ongoing coordination, and issue resolution.

-

Ensure creators deliver content on schedule and in accordance with campaign briefs, brand guidelines, and quality expectations.

-

Partner with project managers to coordinate schedules, manage dependencies, resolve bottlenecks, and ensure smooth campaign execution.

-

Work closely with UGC Coordinators, delegating responsibilities, providing guidance, monitoring progress, and stepping in when necessary to maintain quality and deadlines.

-

Maintain accurate, organized, and up-to-date internal systems, campaign documentation, and project management records.

-

Oversee creator agreements and payments, ensuring all required documentation, approvals, and transactions are completed accurately and on time.

-

Identify opportunities to improve workflows, strengthen team collaboration, and enhance campaign delivery across multiple accounts.

Requirements

-

At least 4 years of experience independently managing UGC or influencer marketing campaigns from planning and creator sourcing through final delivery.

-

Strong understanding of UGC best practices, creator-generated content, influencer partnerships, and campaign execution.

-

Hands-on experience with ClickUp or a comparable project management platform.

-

Fluency in English, with excellent written and verbal communication skills for working with creators and international teams.

-

Exceptional organizational and time-management skills, with the ability to manage multiple campaigns, competing priorities, and tight deadlines in a fast-paced environment.

-

Strong attention to detail and a consistent ability to track deliverables, follow up on outstanding tasks, and prevent issues from being overlooked.

-

Proactive, self-motivated, and comfortable working independently while taking ownership of results and resolving challenges.

-

Excellent interpersonal and collaboration skills, including the ability to delegate tasks, support coordinators, and work effectively across creative and project management teams.

-

Confidence using digital tools and the ability to learn new platforms and workflows quickly.

-

Availability to work during Eastern Standard Time (EST) business hours, with the flexibility required to collaborate across time zones.

Nice to have:

-

Familiarity with tools such as Airtable, Frame.io, Mailshake, and Smartlead.

-

Experience working in a fast-paced creative agency or startup environment.

Benefits

-

Fully remote work: Work from anywhere in Brazil, with location flexibility.

-

Unlimited time off: Access to an unlimited time-off policy.

-

Unlimited sick days: Flexibility to take sick leave when needed.

-

Flexible working hours: Enjoy scheduling flexibility while maintaining the required overlap with EST business hours.

-

Global collaboration: Work alongside a supportive, international team of creative and data-driven professionals.

-

High-impact campaigns: Take ownership of UGC campaigns for leading global brands and contribute directly to their execution and success.