Senior Software Engineer Backend - AI

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you
THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT
PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows
companies to connect better. We have a strong track record of growth, profitability, and creating an environment
where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t
be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great
cloud technology. What’s more, we always look to promote from within and have many employees who have been
with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!
Are you ready to make your mark?

About the Role

Intermedia is looking for a Senior Software Engineer Backend - AI.
In this role, you will design and build the backend services, APIs, and data capabilities that
power intuitive analytics, visualizations, and AI-driven insights across Intermedia's products.
You will help transform complex product, customer, and AI-generated data into reliable,
performant, and easily consumable information that enables users to understand trends, identify
opportunities, and make better decisions.
You will work closely with frontend engineers, AI/ML engineers, data engineers, product
managers, and UX teams to bring sophisticated analytics and AI-powered insights into
compelling customer experiences. This is a great opportunity for an experienced backend
engineer who enjoys solving complex data and distributed systems challenges and wants to help
redefine how customers interact with analytics through AI.
What You Will Be Doing

• Design, develop, test, and maintain scalable backend services and APIs that power

analytics, dashboards, visualizations, and AI-generated insights.

• Build services that process, aggregate, enrich, and serve structured and unstructured data

for interactive analytics experiences.

• Develop APIs and data services optimized for efficient consumption by dashboards,

visualizations, reporting interfaces, and other customer-facing experiences.

• Build backend capabilities that enable users to explore, filter, compare, drill into, and

understand complex datasets and insights.

• Develop services that support AI-generated summaries, recommendations, trends,

anomalies, and other intelligent analytics experiences.

• Collaborate with AI/ML engineers to integrate models and AI-generated outputs into

customer-facing analytics and visualization experiences.

• Partner closely with frontend engineers and UX teams to define service interfaces and

data structures that enable intuitive, responsive visualization experiences.

• Work with data engineers to establish reliable data flows between source systems,

analytical platforms, AI capabilities, visualization services, and downstream applications.• Collaborate with product managers and engineering teams to translate customer and

business needs into scalable technical solutions.

• Contribute to technical design decisions for backend services, analytics APIs, data

models, processing workflows, caching strategies, and integrations.

• Design systems that deliver timely and accurate analytics while maintaining appropriate

data quality and consistency.

• Optimize data access, aggregation, and service performance to support responsive and

interactive customer experiences.

• Design backend capabilities that can support both predefined analytics experiences and

more dynamic, AI-driven exploration of data.

• Analyze and improve the performance, scalability, reliabi