Senior Software Engineer, ASW Launch Ops

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Joining Zipline as a Senior Software Engineer on the ASW Launch Ops team , you will be part of the Application Software organization. You will build the operational platform that turns a new market from an idea into a live, revenue-generating network—covering site acquisition, infrastructure design, permitting, construction execution, deployment tracking, and launch readiness.

This is a greenfield, high-ownership individual contributor role. You will help establish the technical foundations for a platform intended to scale Zipline from tens of sites to hundreds or thousands. Working directly with Real Estate, Launch Operations, Construction, Hardware, Flight Operations, Commercial, and Manufacturing, you will replace fragmented manual workflows with a unified, auditable, and automated operational system. Your work will directly affect Zipline ’s ability to expand into new countries and reliably deliver time-critical supplies at scale.
What You'll Do

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Drive core product domains. Serve as a technical owner for critical capabilities across site acquisition, permitting, infrastructure design, construction execution, deployment tracking, and launch readiness—ensuring their long-term technical health and strategic direction.

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Deliver measurable impact. Reduce manual coordination, shorten site-launch timelines, improve launch-date predictability, and give cross-functional leaders clear visibility into execution, dependencies, and risk.

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Lead technical design. Define the APIs, data models, service boundaries, and architectural patterns that power the platform, with a focus on maintainability, auditability, observability, and pragmatic evolution.

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Build durable operational workflows. Translate complex real-world processes into software that supports long-running workflows, government and vendor interactions, physical assets, documents and permits, approvals, dependencies, state transitions, and exception handling.

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Create a unified operational source of truth. Build resilient integrations across ERP, GIS, document management, permitting, construction and project management, asset management, and internal operational systems.

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Design for the people doing the work. Partner directly with users to turn fragmented processes and data into intuitive tools for planning and execution. Prototype workflows, validate them in real