Senior Sales Analyst

At Arctic Wolf , you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. We’re looking fora Senior Sales Analyst to be part of makingthis happen.
Position Overview and Objective

We're looking for a Senior Sales Analyst to support our Customer Success and Product Analytics leader across the businesses they serve. In this role, you'll partner closely with that leader to dive into business problems, understand what the data is telling us, and translate that into clear, decision-ready insight. You'll help build analytics with standardized definitions agreed upon by key stakeholders and aligned with our data governance policies, so our Customer Success and Product business partners can make confident, informed decisions.
Responsibilities

-
Serve as a key partner to the Analytics leader, translating business priorities into structured, decision-ready analysis

-
Analyse customer engagement patterns, product adoption, and account-level performance to uncover insights that inform sales and retention strategy

-
Own the preparation of monthly and quarterly reporting on core sales metrics, including cross-sell, upsell, and churn

-
Extract and manipulate data from Snowflake and other cloud data sources to support both recurring reporting cycles and ad hoc business requests

-
Design, build, and maintain dashboards and reports in modern BI tools, turning complex data sets into clear, actionable views for stakeholders

-
Support the Analytics leader in developing presentations for senior leadership, helping shape the narrative behind sales and customer performance trends

-
Build strong working relationships with customer-facing and cross-functional teams to deepen visibility into customer behaviour and engagement drivers

Experience & Requirements

-
4-7 years of experience in a sales, revenue, or customer analytics role, with direct exposure to customer engagement and account-level data

-
Demonstrated experience analysing customer success metrics, product usage, and engagement trends to inform sales decisions

-
Hands-on experience building reports and dashboards, with strong SQL skills and confidence working in Snowflake or a comparable cloud data warehouse

-
Proficiency in modern BI tools (Tableau, Power BI, or Looker), including building calculations, visualizations , and data models for both scheduled and ad hoc analysis

-
A sharp analytical mindset, comfortable framing a business question as a hypothesis and validating it with data

-
Skilled at translating technical findings into a clear, compelling story for non-technical audiences, including senior leadership

-
Strong communicator with excellent interpersonal skills, able to build trust and influence across sales, customer success, and analytics teams

-
Highly organized, detail-oriented, and proactive, with a strong quality and process orientation

-
Working knowledge of d ata governance principles, policies, and standards

-
A collaborative, energetic team player who can build influence across departments

Preferred Qualifications

-
Experience working within Salesforce.com (SFDC)

-
Exposure to a modern data stack (e.g., Snowflake, dbt, or similar tools)

- Bachelor's degree

On-Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing r