Senior Project Manager (Infrastructure)

Overview of the role 

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. 

Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. 

Due to continued growth, we are hiring a new Senior Project Manager to support one of our key local government partners to deliver across the Infrastructure element of a transformation programme. 

What will you be doing? 

- Lead the delivery of a portfolio of complex infrastructure projects, ensuring successful outcomes for customers and stakeholders. 

- Manage major technology transformation initiatives, including cloud migration, Windows 11 deployment, network infrastructure upgrades, data centre transformation, SharePoint migration and secure remote access solutions. 

- Define project scope, objectives, deliverables and success measures, ensuring projects are aligned to organisational priorities. 

- Develop and maintain detailed project plans, managing resources, risks, dependencies, budgets and timescales throughout the project lifecycle. 

- Build strong relationships with customers, sponsors, suppliers and technical teams to ensure effective project delivery. 

- Identify, assess and mitigate project risks and issues, leading the resolution of complex challenges and barriers. 

- Support the procurement and implementation of new and replacement ICT systems, working closely with procurement, legal and service management teams. 

- Lead business change activities, supporting teams through the transition from current to future ways of working and ensuring benefits are realised. 

- Research emerging technologies, industry best practice and innovative solutions to inform project delivery and continuous improvement. 

- Produce high-quality reports, presentations and project documentation, ensuring lessons learned and key insights are captured and shared. 

Why should you apply? 

At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. 

We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. 

When you join Phoenix, you can expect: 
- A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback. 

- Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. 

- A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. 

- A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. 

- Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. 

- Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK pub