Senior Project Manager

As a Senior Project Manager, you will play a critical role in leading the successful launch, delivery, and ongoing evolution of a mobile e-commerce platform serving customers across Latin America. You will act as the bridge between customers, business stakeholders, and technical teams, ensuring alignment on priorities, delivery expectations, timelines, risks, and long-term product vision.

This role requires a highly experienced professional who can navigate complex stakeholder environments, unify multiple perspectives, drive execution, and communicate effectively with both technical and non-technical audiences. You will work closely with development teams to understand product functionality, integrations, and business value while ensuring successful customer adoption and satisfaction.

Location: Latin America (Preference for Lima, Peru) - 100% Remote. Ability to travel for in-person customer meetings when required. Working hours should overlap with U.S. business hours.
About Us:

Abstra is a fast-growing, Nearshore Tech Talent services company, providing top Latin American tech talent to U.S. companies and beyond. Founded by U.S.-bred engineers with over 15 years of experience, Abstra specializes in sourcing skilled professionals across a wide range of technologies to meet our clients’ needs, driving innovation and efficiency.
What You'll Do:

- Lead the end-to-end delivery of a mobile e-commerce platform launching with customers across Latin America.

- Serve as the primary liaison between customers, business stakeholders, leadership teams, and software development teams.

- Develop a deep understanding of the application's functionality, user workflows, business use cases, and integrations.

- Effectively communicate product capabilities, benefits, and value propositions to customers and stakeholders.

- Manage project timelines, deliverables, milestones, dependencies, and priorities across multiple workstreams.

- Facilitate decision-making processes while balancing competing priorities and functional trade-offs.

- Align leadership expectations and build consensus among stakeholders with diverse perspectives.

- Identify, assess, and proactively communicate project risks, issues, and mitigation strategies.

- Drive delivery excellence while maintaining focus on the long-term product vision and business objectives.

- Collaborate closely with engineering, product, and customer-facing teams to ensure successful implementation and adoption.

- Monitor project health and provide regular status updates, reports, and executive-level communications.

- Support customer onboarding, implementation activities, and ongoing relationship management.

- Foster a culture of accountability, transparency, collaboration, and continuous improvement.

- Ensure successful execution in a fast-paced, rapidly evolving environment.

What You'll Need:

- 7+ years of experience in Project Management, Delivery Management, Technical Program Management, or similar leadership roles.

- Proven experience leading the delivery of software, SaaS, e-commerce, or digital product initiatives.

- Strong experience managing customer-facing projects and engaging directly with external clients.

- Demonstrated ability to coordinate cross-functional teams including Engineering, Product, Operations, and Business stakeholders.

- Experience managing complex delivery environments involving multiple stakeholders with competing priorities.

- Strong understanding of software development lifecycles, Agile methodologies, and product delivery processes.

- Ability to quickly learn and understand application functionality, integrations, and technical concepts.

- Track record of successfully managing project risks, escalations, dependencies, and changing priorities.

- Exceptional communication, facilitation, negotiation, and stakeholder management skills.

- Ability to influence decisions and align teams without direct authority.

- Fluent Spanish (required).

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