Senior Product Manager, Technology Platform

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:

-
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

-
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

-
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
- The Senior Product Manager, Technology Platform leads complex initiatives and owns strategy and value realization for multiple capability areas. This senior individual contributor drives alignment across teams, establishes consistent value frameworks, and resolves high-impact prioritization and tradeoff decisions through influence. The role translates enterprise strategy into outcome-driven roadmaps and prioritized backlogs, partnering with Engineering and stakeholders to deliver measurable, reusable, operable, and sustainable platform capabilities.

Essential Job Functions

-
Customer Obsession: Consistently provide exceptional experiences for clients, patients, and colleagues by understanding needs and exceeding expectations.

-
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering creativity and experimentation.

-
Striving for Excellence: Execute at a high level and consistently deliver outstanding results.

- Drive prioritization across competing demands, making tradeoffs explicit, durable, and aligned to enterprise priorities.

- Establish consistent outcome definitions, success metrics, adoption measures, and ROI measurement approaches.

- Shape roadmap structure and sequencing in Aha, and align delivery execution and dependency tracking in Azure DevOps.

- Partner with Engineering leaders to maximize reuse, composability, scalability, maintainability, and enterprise leverage.

- Define and evolve AI and automation enablement use cases, success metrics, evaluation criteria, and appropriate guardrails with Engineering, Governance, and Security.

- Institutionalize built-and-run expectations including instrumentation, telemetry, service-level objectives, adoption readiness, and support readiness.

- Lead rollout and adoption so platform capabilities deliver sustained, measurable outcomes after launch.

- Mentor Product Managers and Analysts, raising standards for clarity, metrics, value framing, and decision-making.

- Lead complex stakeholder alignment discussions and decision forums through clear writing and structured facilitation.

Employment Qualifications

Required:

- 7 or more years of professional experience in technical product, platform strategy, or enterprise technology roles

- Revenue Cycle Management in Healthcare is required

- Bachelors degree required; advanced degree preferred

- Proven success leading cross-functional initiatives with measurable outcomes.

- Polished and professional communication skills including experience with executive presentations.

Preferred:

- Experience with enterprise architecture or platform governance models.

- Experience creating diagrams using Visio or Draw.io, with strong Excel acumen.

- Experience operating within Aha (or other roadmapping tool) and Azure