Senior Mental Health Biller

Position: Senior Mental Health Biller

Employment Type: Full-time

Hours: 8:00 AM – 5:00 PM CST

About Us:

Blue Kite Wellness is a reputable and rapidly expanding behavioral health organization dedicated to providing high-quality services to individuals and communities. We provide mental and behavioral health care to clients across Illinois. We are seeking an experienced and detail-oriented Senior Mental Health Biller to join our offshore team. This role requires strong English communication skills, as you will interact with U.S. insurance agencies, clinicians, and administrative staff.

Responsibilities:

> Prepare and submit claims for mental health services (telehealth, diagnostic evaluations, psychotherapy, IM+CANS, H codes).

> Manage primary and secondary claim submissions across multiple insurance carriers.

> Ensure claims include proper documentation and modifiers according to payer guidelines.

> Track and manage follow-up tasks, including claim corrections, pending authorizations, and missing documentation.

> Support submission of appeals within timely filing limits.

> Collaborate with U.S.-based clinical and administrative teams to resolve billing questions and discrepancies.

> File appeals and rejections.

> Mentor or guide junior billing staff as needed.

Qualifications:

> Proven experience in mental health billing, including outpatient and clinic services.

> Knowledge of CPT, ICD, and mental health-specific codes (IM+CANS, H codes, psychotherapy, telehealth).

> Strong attention to detail and ability to manage multiple billing tasks and deadlines.

> Excellent English communication skills for interacting with U.S. teams and insurance agencies.

> Available to work within the 8AM - 5PM CST timeframe.

Preferred:

> Familiarity with U.S. Medicaid, MCO, or commercial insurance billing.

> Experience with wraparound programs or behavioral health-specific billing procedures.

> Prior experience in a senior or leadership role in billing.