Senior IT Cloud Engineer - Remote BC

As a leading provider of AI-powered extended managed detection and response (MXDR) services, Ontinue is on a mission to be the most trusted, 24/7, always-on security partner that empowers customers to embrace the future by using AI to operate more strategically, at scale, and with less risk. We believe that the combination of AI and human expertise is essential for delivering effective managed security that is tailored to a customer’s unique environment, operational constraints, and risks.

Our MXDR service combines powerful proprietary AI with a one-of-a-kind collaboration model to continuously build a deep understanding of our customers’ environments, informing how we prevent, detect, and respond to threats. Our unrivaled Microsoft expertise allows customers to achieve these outcomes with the Microsoft Security tools they already own. The result is highly localized managed protection that empowers security teams to be faster, smarter, and more cost-efficient than ever before.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue .

Embark on an exciting journey as a Senior IT Cloud Engineer at Ontinue , where innovation meets cybersecurity excellence! We are actively seeking a seasoned cloud engineering professional to join our Global IT Team. Deep Microsoft Azure expertise is the core requirement for this role: you will design, build, and operate the secure, scalable Azure environments that underpin Ontinue ’s internal platforms, applications, and services. This role centers on Azure infrastructure, automation, identity and access management, and cloud security — driving reliability, performance, and continuous improvement across our multinational IT organization. You will also build out the automations and AI-driven capabilities that keep our operations efficient and secure, working with Microsoft Copilot Studio and Azure AI Foundry, and help administer core IT platforms such as our Atlassian Cloud suite. You will act as a senior technical authority, mentoring engineers and championing engineering best practices.
Key Responsibilities:

- Design, deploy, and maintain secure, highly available Azure cloud infrastructure supporting Ontinue ’s internal platforms and business applications.

- Build and manage infrastructure-as-code (e.g., Terraform, Bicep, ARM templates) to provision, standardize, and version-control cloud resources.

- Develop automation and scripting (PowerShell, Bash, Python) to streamline provisioning, configuration, and day-to-day operational tasks.

- Build out and maintain workflow automations using Power Automate and Azure Automation runbooks to streamline repetitive IT and operational processes.

- Design, build, and operate AI-driven solutions on Microsoft platforms — including Microsoft Copilot Studio agents, Azure AI Foundry, and Microsoft Copilot / Cowork — to automate workflows and extend internal capabilities, and help the team adopt them effectively.

- Design and maintain CI/CD pipelines using GitHub Actions for infrastructure and application deployments.

- Support Ontinue ’s Jamf device-management environment alongside our managed service partner, helping maintain secure device configuration, compliance policies, and the Jamf device compliance integration with Microsoft Entra ID via Platform SSO. (Hands-on Jamf experience is a plus, not a requirement.)

- Own and administer Ontinue ’s Atlassian Cloud instance — Jira, Jira Product Discovery, and Confluence — including customizing projects/spaces, workflows, custom fields, and permissions to support team processes.

- Administer identity and access management in Microsoft Entra ID, including conditional access, RBAC, and least-privilege principles.

- Implement and enforce cloud security best practices, hardening, and compliance-aligned configurations in partnership with the Security team.

- Monitor cloud environments for performance, availability, and cost; optimize resource usage and drive cost efficiency.

- Serve as a senior