Senior Associate - Cloud Platform Engineer (Remote, any state, US)

Job Requisition ID: 94664

Location Designation: Hybrid - 3 days per quarter
Business Unit
Technology, Data, AI and Ventures (TDAV)
Business Unit Overview

Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.

Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era — all backed by the stability and purpose of a mutual company built to last.
Role Overview

As part of Technology, Data, AI and Ventures (TDAV), you will help shape New York Life's cloud platform strategy by designing, building, and operating secure, scalable, and highly automated AWS cloud platforms that enable enterprise application development and digital innovation. As a Senior Associate, Cloud Platform Engineer, you will leverage cloud engineering, platform engineering, Site Reliability Engineering (SRE), infrastructure automation, and DevOps practices to deliver resilient cloud services that improve developer productivity and operational excellence.

Working closely with Cloud Engineering, Architecture, Security, Application Development, and Operations teams, you will develop reusable infrastructure, automate cloud operations, strengthen platform reliability, and integrate security and compliance into cloud-native services. This individual contributor role requires strong technical expertise, a collaborative mindset, and a passion for building cloud platforms that are secure, observable, resilient, and engineered for scale.
What You'll Do

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Design, build, automate, and continuously improve secure, scalable, and highly available AWS cloud platforms using Infrastructure as Code (Terraform), cloud-native services, and automation to deliver consistent, repeatable infrastructure provisioning.

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Develop reusable platform capabilities, automation, and engineering tools using Python, Go, APIs, and CI/CD pipelines to streamline cloud operations, reduce manual effort, and enable application teams to consume infrastructure through standardized self-service patterns.

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Apply Site Reliability Engineering (SRE) practices to improve platform availability, scalability, observability, and operational resilience by implementing monitoring, alerting, logging, service-level indicators (SLIs), service-level objectives (SLOs), automated remediation, and incident response processes.

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Design, implement, and operate Kubernetes and Amazon EKS environments while partnering with Security and Architecture teams to embed cloud security controls, policy-as-code, compliance validation, IAM, and governance into cloud platform services and infrastructure delivery pipelines.

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Collaborate across Cloud Engineering, Architecture, Security, Product, and Application Development teams to troubleshoot complex infrastructure issues, support production environments, evaluate emerging technologies, and continuously improve cloud platform capabilities through automation, technical standards, and engineering best practices.

What You'll Bring
Required Skills

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Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical discipline (or equivalent practical experience) with 5+ years of experience designing, building, and supporting AWS cloud infrastructure and platform services.

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Strong experience with AWS, Terraform, Terraform Cloud, Infrastructure as Code (IaC), cloud infrastructure automation, and Git-based DevOps and CI/CD practices.

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Proficiency in one or more programming languages such as