Senior Director - Carrier Platform Relations

The Central Trucordia Carrier Relations team is looking for a highly experienced and strategic Carrier Relations Director to drive carrier engagement, optimize partnerships, and support offices with carrier-related initiatives. This senior-level role is responsible for strengthening relationships with key P&C carrier partners while ensuring alignment with business objectives to maximize growth and profitability. They will need to have deep expertise in brokerage and carrier operations, knowledge of complex Property & Casualty insurance products (e.g. CCIPS/OCIPs/Wraps, Environmental/Pollution Liability, Specialty Surety Bonds, and other specialty lines of coverage), and a strong track record in negotiating and managing carrier relationships.
Key Responsibilities:

- Organic Growth via Carrier Strategy & Engagement: Responsible to develop and implement platform-specific strategies to enhance carrier relationships and optimize appointments. Platform-level consolidation of partnerships to align with the Trucordia ’s long-term goals, ensuring strategic growth and operational efficiency.

- Market Intelligence & Data-Driven Decision Making: Analyze carrier performance metrics (loss ratio, production reports, and other KPIs) and regional/national market trends to drive informed decision-making.

- Brokerage & Platform Support: Serve as the key liaison for platform-level carrier issues, escalating challenges as necessary and ensuring offices maximize available carrier resources.

- Cross-Functional Collaboration: Partner with internal stakeholders, including sales leaders, account managers, and executives, to align carrier relationships with business needs and drive strategic initiatives.

- Negotiation & Profitability Optimization: Lead negotiations with carriers to ensure fair compensation, optimize profit-sharing, and create growth opportunities for the platform.

- Operational Excellence: Streamline carrier placement strategies, integrate best practices, and ensure seamless collaboration between the platform and the national Carrier Relations team.

- Industry Representation: Represent the platform in carrier strategy discussions, industry events, and regional carrier meetings to ensure alignment with business objectives.

- Broker Experience (Non-Negotiable): Must have a deep background in brokerage operations and carrier relationship management.

- Senior-Level Expertise: Minimum of 10+ years, preferably within a brokerage. Experience on the carrier side may be considered if it includes significant engagement with brokers and strategic partnership management.

- Complex Insurance Knowledge (Non-Negotiable): Strong understanding of complex insurance products available in the specific geographic region.

- Entrepreneurial Mindset: Ability to think strategically, take initiative, and identify opportunities to strengthen carrier partnerships.

- Relationship Management: Proven ability to build and maintain long-term relationships with carriers and internal stakeholders.

- Problem Solver with Data Analytics Experience: Ability to leverage analytics to assess carrier performance, identify placement gaps, and drive solutions.

- Strong Communication & Negotiation Skills: Comfortable presenting carrier strategies, advocating for change, and negotiating favorable outcomes.

- Highly Adaptable & Independent: Ability to navigate complex carrier dynamics, balance competing priorities, and execute initiatives effectively.

Performance Metrics:

- Growth in premium and profitability with strategic carrier partners.

- Increased/Improved Average Commission Rate by strategic carrier partners

- Number of carriers consolidated and optimization of appointments.

- Success in new business wins with strategic carrier partners.

- Strength of relationships with regional and national carrier leadership teams.

Reporting Structure:
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Working in partnership with the Platform Leadership team, this role will report to the Trucordia VP of Carrier R