Senior Contracts and Legal Operations Manager

OU Senior Contracts and Legal Operations Manager
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Outreach Corporation provides an AI-powered sales execution platform designed to help sales teams automate workflows, personalize customer engagement, and improve overall sales performance.
Outreach.io
Employee count: 1001-5000

Salary: $120K – $135K per year
United States only

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About Outreach
Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.
About the Team

Outreach's Legal team supports the business as a lean, fully remote group that blends deep commercial contracting expertise with legal operations discipline. The team partners closely with Sales, Finance, Revenue Operations, Business Systems, and Privacy to keep deals and processes moving, and covers both U.S. West Coast and East Coast hours to ensure reliable, always-on queue coverage. The team is actively modernizing how legal work gets done - from CLM and contract-repository tooling (Ironclad, Salesforce, Atlassian Jira, Mindtickle) to embedding AI into everyday contracting and operations workflows.

The Role

Outreach is hiring a Senior Contracts and Legal Operations Manager to join its Legal team. This role reports directly to the Senior Director, Legal and combines two complementary disciplines: commercial contracting and legal operations.

On the contracting side, you will provide coverage of Legal’s contracting queues during U.S. West Coast hours, independently handling intake, triage, and negotiation of agreements within defined templates, playbooks, and fallback positions. Attorneys remain actively involved in contracting, and you will coordinate closely with them on complex or non-standard matters.

On the operations side, you will shape the systems, processes, templates, and reporting that Legal and the broader business rely on, including driving AI adoption into Legal’s daily work and workflows.

The position offers broad cross-functional exposure across Sales, Business Systems, Finance, Revenue Operations, Privacy, and other teams. We are looking for a business-focused professional who delivers measurable results, exercises sound judgment, operates with independence within defined authority, and builds practical partnerships across the organization.

Location: This is a remote (US) position that requires availability during U.S. West Coast business hours to ensure coverage of Legal’s contracting queues.

Your Daily Adventures Will Include

Contract Intake, Triage, and Negotiation

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Provide independent coverage of Legal’s contracting queues during U.S. West Coast hours

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Triage incoming requests, provide practical guidance within scope, identify the appropriate Legal or cross-functional owner, and keep matters moving efficiently

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Negotiate commercial agreements including NDAs, MSAs, Order Forms, and similar standardized commercial agreements, using Outreach templates and approved fallback positions

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Coordinate with attorneys on complex agreements, non-standard positions, material deviations, and matters requiring legal judgment

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Support periods of increased volume, particularly at month-end and quarter-end

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Apply AI tools to improve intake, triage, issue identification, drafting, and negotiation workflows

Legal operations management: Contracting Processes, Templates, and Business Enablement

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Own and continuously improve contracting processes, templates, playbooks, fallback positions, approval paths, and related documentation, including MSAs, DPAs, Order Forms, MNDAs, and AI addenda

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Develop clear, practical self-service documentation and enablement materials for Sales and other stakeholders, reducing routine process administration and repetitive questions handled by Legal

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Drive adoption and improvement of contracting processes across Sales, Finance, Revenue Operations, and other cross-functional teams

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Enforce organizational contracting policies and procedures with sound judgment and a practical, business-focused orientation

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Identify and implement appropriate AI uses for process documentation, knowledge management, and business self-service

Legal Technology, Reporting, and Project Delivery

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Serve as Legal’s primary operational partner to the Outreach Business Systems team for CLM, contract repository, reporting, and other legal technology initiatives

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Work with Ironclad, Salesforce, Atlassian Jira, Mindtickle, and other tools used by the Legal team

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Own and drive multiple concurrent workstreams to completion, managing priorities and dependencies independently and pulling in the Senior Director, Legal where needed

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Keep the Senior Director, Legal informed through concise reporting on progress, dependencies, risks, decisions needed, and opportunities to unblock work

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Deliver reporting that converts contract-repository data into insights the business can use to make decisions and take operational action

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Incorporate AI into Legal systems and workflows to produce measurable process improvements

Our Vision of You
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Seven (7) or more years of relevant commercial contracts or legal operations experience, preferably including meaningful in-house experience in SaaS or enterprise technology

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Experience independently negotiating standardized commercial agreements within established templates, playbooks, fallback positions, and escalation frameworks

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Strong issue-spotting and escalation judgment

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Experience managing high-volume contract intake or legal queues

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Strong project management skills across multiple concurrent systems and process initiatives

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Ability to connect individual workstreams to broader business goals and measurable outcomes

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Experience developing practical, business-facing process documentation and enablement materials

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Excellent written and verbal communication, organization, accuracy, perseverance, and professional judgment

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Interest or experience using AI in contracting, legal operations, or business workflows

Nice to have

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Relevant paralegal, contracting, project management, privacy, or legal operations training or certification is helpful but not required

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Experience with Ironclad, Salesforce, Atlassian Jira, Mindtickle, or comparable legal technology and business systems, including familiarity with CLM (Ironclad) implementation, configuration, or optimization projects

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Experience building or improving contract-repository reporting and data analytics for business stakeholders

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Background in SaaS commercial contracting, including familiarity with subscription models, data processing agreements, and AI-related contract terms

#LIRemote

Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

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About the job
Apply before
Nov 18, 2026
Posted on
Sep 19, 2026
Job type
Full Time
Experience level
Senior Manager

Salary

Salary: $120K – $135K per year

Experience

7 years minimum

Location requirements
Suggest an edit

United States

Hiring timezones
Show UTC offsets

United States +/- 0 hours

Job categories
Legal Operations Contract Management Commercial Contracts Manager Legal Operations Manager Finance and Legal Senior Contract Operations Manager Legal Contracts Manager Senior Contracts Manager Senior Manager Supply Chain Legal Operations Senior Contract Manager Senior Manager Legal Senior Contracts Administrator Legal Operations Lead Senior Legal Counsel

Skills
Ironclad Salesforce Jira MindTickle Commercial Contracting Legal Operations SaaS Contracts Data Processing Agreements Contract Negotiation Project Management Process documentation AI Tools Business Systems CLM AI Data Analytics and AI SaaS MSAs DPA NDA Commercial Order Forms Databricks Agentic AI Black Fresh

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About Outreach.io

Learn more about Outreach.io and their company culture.

View company profile

Outreach Corporation is a sales execution platform that leverages artificial intelligence to optimize revenue workflows. Founded in 2014, the company aims to enhance the productivity and effectiveness of sales teams by automating and personalizing customer interactions across various channels. Outreach provides a comprehensive suite of tools designed for sales engagement, deal management, conversation intelligence, and sales forecasting. These capabilities empower sales professionals to streamline their strategies, engage customers more effectively, and ultimately drive better results. The platform integrates with existing CRM systems, email clients like Gmail and Outlook Exchange, and other business applications to ensure seamless data synchronization and workflow automation.

The company's platform utilizes machine learning to provide predictive communication intelligence, helping sales teams to identify and prioritize key customer touchpoints. This includes features like email and task management, automated alerts, and collaborative tools that enable teams to work together efficiently. Outreach's AI-powered solutions aim to increase win rates, improve forecasting accuracy, and shorten sales cycles for its users. The platform supports various sales roles, from sales development representatives and account executives to sales managers and revenue operations leaders. Outreach is committed to helping sales organizations build qualified pipelines that convert to revenue by enabling personalized touches across multiple channels and optimizing selling strategies based on AI-driven insights.

With a focus on innovation, Outreach continually develops its platform to meet the evolving needs of modern sales teams, helping them to operate at their maximum potential and achieve their sales goals.

Tech stack

Learn about the tools and technologies that Outreach.io uses to build, market, and sell its products.

View tech stack

Node.js

Ruby on Rails

ASP.NET

Elixir

GraphQL

TypeScript

Kubernetes

MySQL

Hadoop

Redis

React
4 more

Outreach.io employees can create an account to update this tech stack.

Employee benefits

Learn about the employee benefits and perks provided at Outreach.io.

View benefits
Company equity

Company equity is offered.

FSA and DCFSA options

FSA and DCFSA options available.

Performance bonus

Performance bonuses are offered.

Commuter benefits

Commuter benefits are available.

View Outreach.io 's employee benefits

Apply now
Job expired?

Please let Outreach.io know you found this job on Himalayas. This helps us grow!
Apply now

About the job
Apply before
Nov 18, 2026
Posted on
Sep 19, 2026
Job type
Full Time
Experience level
Senior Manager

Salary

Salary: $120K – $135K per year

Experience

7 years minimum

Location requirements
Suggest an edit

United States

Hiring timezones
Show UTC offsets

United States +/- 0 hours

Job categories
Legal Operations Contract Management Commercial Contracts Manager Legal Operations Manager Finance and Legal Senior Contract Operations Manager Legal Contracts Manager Senior Contracts Manager Senior Manager Supply Chain Legal Operations Senior Contract Manager Senior Manager Legal Senior Contracts Administrator Legal Operations Lead Senior Legal Counsel

Skills
Ironclad Salesforce Jira MindTickle Commercial Contracting Legal Operations SaaS Contracts Data Processing Agreements Contract Negotiation Project Management Process documentation AI Tools Business Systems CLM AI Data Analytics and AI SaaS MSAs DPA NDA Commercial Order Forms Databricks Agentic AI Black Fresh

Browse similar jobs
Remote Senior Legal-Operations Jobs Remote Full Time Legal-Operations Jobs Remote Senior Legal-Operations Jobs in United States Remote Full Time Jobs in United States Remote Legal-Operations Jobs in United States

Claim this profile OU Outreach.io

Company size

1001-5000 employees

Founded in

2014

Chief executive officer

Abhijit Mitra

Markets
Conversation Intelligence AI Sales Enablement Sales Automation Sales Engagement Revenue Operations Predictive Analytics B2B Software SaaS CRM

Employees live in
United States

View company profile

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