Salesforce Technical Lead

Capio Group is looking for an experienced Salesforce Technical Lead!

Full-time employee - Remote
Salary: $140,000 - $180,000
About Us:

Capio Group is a California-based Information Technology Consulting firm serving the public sector since 2010. We assist the Government in delivering large, complex systems and solutions. Capio Group is a small, but quickly growing firm that mixes good ideas, with great people, to achieve extraordinary results for our clients. We offer the salary and benefits of the bigger companies, with the added bonus of a flexible workplace and a great work-life balance.

Scope of Work:

Capio Group is looking for an experienced Salesforce Technical Lead to provide services, delivering ongoing maintenance, operational support, and updates for the systems maintained within the three Salesforce client organizations. The Salesforce Technical Lead will ensure the successful implementation of system updates, provide operational support, optimize system performance, and manage the Software Development Lifecycle (SDLC) to maintain high-quality and efficient service delivery. Additionally, the Salesforce Technical Lead will maintain integrations between Salesforce Orgs and external systems, ensuring seamless data flow, and conduct knowledge transfer activities to equip client staff with the necessary skills and expertise for continued operational success. The Salesforce Technical Lead will also be responsible for the procurement and management of Salesforce licenses for the supported orgs, ensuring alignment with system requirements and user needs.
The Salesforce Technical Lead will provide maintenance and operations services tailored to support various objectives, which may include, but are not limited to, the following:

- Responsible for overseeing technical solution design, development leadership, integration strategy, and ensuring alignment with all tasks and deliverables at the Salesforce Org Level.

- Implement updates and provide ongoing maintenance, along with operational support that includes proactive system monitoring, performance tuning, user assistance, incident response within defined SLAs, regular health checks and documentation updates for existing applications and systems within each Salesforce Org.

- Implement system updates, including decisive bug fixes and performance optimizations to ensure continuous improvement.

- Lead and manage all phases of the Software Development Lifecycle (SDLC), from comprehensive requirements gathering to deployment, rigorous testing, and post-deployment support.

- Maintain the integration processes between these Salesforce Orgs and external systems, guaranteeing seamless data flow and system interoperability.
Implement adaptive maintenance and apply security fixes to ensure ongoing compliance with the security standards outlined by the client.

- Ensure that all deliverables consistently meet agreed-upon standards and best practices, thereby optimizing the effectiveness and efficiency of the Salesforce Orgs and their associated
applications.

- Conduct thorough knowledge transfer activities for the client staff and its designees, ensuring that all the resources are fully trained and equipped with essential knowledge for operational success.

Mandatory Experience:

- Within the last ten (10) years, must have four (4) years of FTE experience in a technical lead or architect role, directly responsible for the design, development, and implementation of integrated IT solutions with
a. At least 5,000 users (internal and external users combined)

b. At least 5 million data records

c. Multi-tier (n-tier) architecture

d. High availability environments (e.g., clustering, load balancing)

- Within the last ten (10) years, must have at least three (3) years of experience leading a team of at least five (5) FTE resources.

- Within the last ten (10) years, must have at least three (3) years FTE experience as a Salesforce application developer implementing solutio