Salesforce Administrator
Responsibilities
- Configure and maintain Salesforce applications, including objects, fields, workflows, validation rules, and automation.
- Partner with Product Owners and development teams to gather requirements and deliver solutions in an Agile environment.
- Build and maintain Salesforce reports, dashboards, and data-management processes.
- Manage Salesforce security, including profiles, roles, permission sets, sharing rules, and user access.
- Perform data imports, updates, cleansing, validation, and ongoing data quality management.
- Troubleshoot Salesforce issues, identify root causes, and implement effective solutions.
- Support system enhancements, testing, deployments, and ongoing platform maintenance.
- Manage multiple priorities and deliver Salesforce initiatives within defined timelines.
- Provide documentation, user support, and guidance on Salesforce functionality and best practices.
- Collaborate with business and technical stakeholders to continuously improve Salesforce processes and user experience.
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