Sales Supervisor

4US Moving is looking for an experienced Sales Supervisor to lead, coach, and support our sales team while helping maintain a smooth and accurate booking process.

This is primarily a sales leadership and quality assurance role, rather than an individual sales position. You’ll stay closely involved with daily sales activity, support the team’s development, review call and booking quality, and help ensure customers receive a consistent experience from initial inquiry through booking.

We’re looking for someone who understands the moving industry and moving sales, enjoys developing people, and can bring structure, accountability, and positive energy to the team. While your primary focus will be leadership, your sales experience will also allow you to step in and support representatives when needed.

What You’ll Do

1. Lead and support the day-to-day performance of the sales team

2. Monitor leads, follow-ups, estimates, bookings, and sales activity

3. Review calls and bookings for quality and accuracy

4. Ensure important customer, move, inventory, pricing, payment, and scheduling details are properly documented

5. Track key metrics such as conversion, booked revenue, follow-up activity, and team performance

6. Coach representatives on lead handling, estimating, follow-up, objection handling, and closing

7. Provide ongoing feedback, training, and performance support

8. Help team members who may need additional coaching or development

9. Improve sales processes, scripts, training materials, and QA practices

10. Support the onboarding and training of new sales representatives

11. Step in to assist with challenging customers or sales opportunities when needed

12. Work closely with operations to support smooth handoffs of booked moves

13. Share performance trends, challenges, and improvement opportunities with management

Must-Have Qualifications

- Direct experience working within the moving industry

- Hands-on proficiency with SmartMoving

- Hands-on proficiency with RingCentral

- Previous experience leading or supervising a sales team

- Strong understanding of moving sales, estimating, and booking workflows

- What Else We Value

- Experience coaching and developing sales representatives

- Understanding of sales KPIs, conversion, lead management, and follow-up

- Experience reviewing sales calls and providing constructive feedback

- Strong sales skills and the ability to support representatives when needed

- Excellent attention to detail and organization

- Strong technical aptitude and confidence using multiple systems

- Excellent verbal and written English communication

- A collaborative, proactive, and energetic leadership style

- Availability to work consistently during U.S. business hours

Nice to Have

- Russian-speaking ability is highly preferred

- Experience managing remote or offshore teams

- Experience developing sales training, QA practices, or sales processes

Who Will Succeed in This Role

You’ll be a great fit if you’re a hands-on and supportive sales leader who enjoys helping people improve.

You stay connected to what’s happening with your team, catch issues early, and provide the coaching and guidance needed - to keep performance and booking quality on track.

While this isn't primarily an individual sales position, having strong sales experience is important. It will help you coach with -credibility, recognize opportunities, and support the team when needed.