Sales Patient Coordinator (High Value Cases)

Category: Health Care

Location:

Position: Sales Patient Coordinator (High Value Cases)

Company: Medical Departures Inc.

Department: Medical Team

- USD 800 - 1,100 per month + Commission + Performance Bonuses

- 100% Remote — LATAM / APAC / EU

- Full-time Contractor | 5 days/week | 10 hours/day included lunch break l Shifts

About Us

Medical Departures Inc. is the world’s largest online platform for booking trusted global doctors and dentists — with 10,000+ professionals across 6,000+ clinics in 30 countries.

We help patients find high-quality, affordable care abroad through our platforms:DentalDepartures.comandMedicalDepartures.com.

Our fully remote team of 36+ professionals spans Latin America, Europe, Asia, and Africa — united by one mission: to make medical travel simpler, safer, and smarter.
About the Role

We are hiring high-performance sales professionals who can convert complex, high-value dental cases ($3,000–$25,000+) into confirmed and attended bookings.
This is NOT short-cycle commodity sales.
This is:

- Long follow-up cycles

- Emotional trust-based selling

- High-ticket consultation sales

- Travel-readiness qualification

- Attendance-driven execution

You will be responsible not just for booking — but for ensuring patients SHOW UP.

If you thrive in structured sales funnels, disciplined follow-up systems, and high accountability environments — this role is for you.
What You’ll Do

Big-Ticket Conversion (Primary Focus)

-
Convert inbound and outbound high-value leads into qualified, deposit-ready bookings.

-
Execute structured follow-up sequences (minimum required touchpoints).

- Handle objections around:

- Price

- Travel

- Fear

- Clinic credibility

-
Position treatment packages, brochures, and custom quotes professionally.

-
Drive patient commitment toward deposit and confirmed attendance.

Long-Cycle Follow-Up Discipline

-
Maintain consistent follow-up across sales cycles.

- No lead left untouched.

-
Recycle dormant big-ticket leads strategically.

-
Avoid premature “Not Interested” tagging without qualification attempts.

Pre-Attendance Qualification

Before a booking is accepted as confirmed, you must validate:

- Treatment intent

- Financial readiness

- Timeline commitment

You will work with Team Leaders to ensure bookings are not soft or forecast-inflating.

Attendance Ownership

-
Proactively manage pre-VIP communication.

-
Confirm travel details, deposits, and readiness.

- Reduce no-show rates.

-
Protect clinic relationships by ensuring booking integrity.

Pipeline & CRM Discipline

- Maintain 95%+ CRM accuracy.

-
Track every stage:

Lead → Contact → Qualified → Booked → Attended

-
No ghosting, no abandoned big-ticket opportunities.

-
Follow reassignment and performance-based distribution rules.

Performance Expectations

This is a performance-driven role.
You will be measured on:

- Big-ticket conversion rate

- Follow-up compliance

- Booking quality

- Attendance rate

- Revenue generated

- CRM accuracy

Top performers receive:

- Priority access to high-value leads

-
Promotion eligibility (Senior / Closer / Team Lead)

Underperformance leads to reduced big-ticket allocation.

Team Collaboration

-
Join coaching sessions, performance reviews, and weekly team syncs.

-
Participate in sales challenges and contribute to team targets.

Ready to Join the Global Dental Revolution?

Be part of a team that helps patients worldwide access affordable, high-quality care.
Apply now help us build the world’s largest global medical marketplace.

Requirements

Who You Are:

-
>5 years of sales experience (ideally in healthcare, travel or remote B2C sales)

-
Proven experience closing $3,000+ ticket deals

- Comfortable handling long-cycle sales

- Disciplined follow-up executor

- Comfortable being audited on performance

- Resilient under rejection and objections

- Fluent English (written + verbal)

-
Confident using CRM systems (Zoho