Revenue Operations Manager

What We Do and Why It Matters

- No one can ignore the internet these days—and a lot of great things are happening online—but we also know that online harms are damaging many individuals, communities, and organizations. It’s Pagefreezer 's vision to make the Internet a safer place by delivering solutions that transform how people protect integrity online, ensuring accountability, and enabling the pursuit of justice.

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Pagefreezer simplifies compliance and litigation by automatically archiving websites, social media, mobile text messages, and enterprise collaboration platforms (Microsoft Teams) for every stage of the information governance lifecycle. We enable organizations to create and share defensible records of their data, quickly and easily in our dashboard, in real-time—every like, share, edit, and deletion.

What You’ll Do as the Revenue Operations Manager:

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Sales Enablement & Support
- Develop and implement strategies, tools, and projects that align with organizational objectives, driving operational excellence and efficiency to enable sales and revenue growth.

- Create and deliver onboarding and training programs to ensure proficiency with tools, workflows, and best practices for the required team members.

- Manage the revenue operations playbook, ensuring processes and tools support organizational goals and enable team success.

- Manage the tech stack, including vendor selection and management, setup, user access, and data integrity, to support accurate reporting and insights.

- Create and maintain a comprehensive view of customer data to enhance operational alignment and inform strategic decision-making.

- Gather and analyze market intelligence on deal wins and losses to refine sales strategies and maintain a competitive edge.

- Design and execute strategies that address customer challenges and drive revenue growth, leveraging insights from market trends, product updates, and customer feedback.

- Collaborate across departments to align go-to-market strategies, optimize processes, and ensure tools and resources effectively support customer acquisition and retention.

- Contribute to market expansion by partnering with leadership to strategize and implement plans for growth in key regions.

- Represent the company at conferences and events to expand market reach, build relationships, and enhance brand visibility.

- Share strategic insights with Revenue Operations leadership to align messaging, pricing, and market needs, supporting organizational goals and revenue targets.

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Revenue Growth & Pipeline Development
- Enable teams to achieve revenue targets by creating and managing workflows, assigning territories and leads, generating call lists, and supporting cross-functional operations to drive efficiency and alignment.

- Collaborate on validating deals, managing commission submissions, and streamlining processes critical to revenue generation.

- Support revenue growth by coordinating event logistics, operational workflows, and annual customer renewal processes, ensuring alignment with organizational priorities.

- Prepare, analyze, and share comprehensive reports on key metrics such as quotas, pipelines, churn, retention, and performance to inform strategy, decision-making, and accountability.

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Leadership & Team Empowerment
- Foster a values-driven, safe, respectful, diverse, equitable, and inclusive environment that aligns with company goals and promotes collaboration and shared success.

- Own your team’s success throughout the employment lifecycle, accountable for performance, growth, and retention, collaborating with HR and leveraging coaching and analytics to drive performance to drive continuous improvement.

- Partner with Finance to create and manage budgets, ensuring efficient allocation of resources and alignment with organizational priorities, and to select and process vendors as needed.

- Ensure awareness of and compliance with organizational policies, legal requirements, and in