Revenue Cycle Optimization Analyst, Senior

Department:

13233 Enterprise Revenue Cycle - Facility Coding Optimization and Technology Status:

Full time Benefits Eligible:

Yes Hou rs Per Week:

40 Schedule Details/Additional Information:

Certification desired:

- Epic certification: Cogito

Schedule:

- Monday - Friday Flexible 1st shift (such as 8am to 5pm) / 40 hours a week

Remote opportunity:

Advocate Health may approve those who wish to work out of the following registered states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY
Pay Range:
$44.15 - $66.25 Major Responsibilities:

- Guides, advises and acts as a resource regarding processes and issue resolution. Serves as a mentor to train and develop other Optimization analysts as needed. Acts as a subject matter expert of procedures and applications of sub-functional areas.

- Identifies, maps, measures, analyzes and improves clinical and operational processes, moderate to complex problems and requirements for assigned application(s). Performs current and future workflow analysis and maps out critical system processes using industry standards and best practices.

- Develops test plans, tests cases, and test scripts to validate performance of clinical/operational functions. Conducts effective unit, integration, and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes.

- Facilitates smooth software transitions and effective system utilization. Identifies and analyzes opportunities for developing application products and improving system processes, identifies potential issues, and implements changes to streamline workflows.

- In collaboration with information technology, translates user requirements into functional design specifications and reviews with users to ensure accuracy. Ensures accurate data maintenance and reviews the technological impact of operational requirements.

- Develops and maintains process documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines. Completes change and quality control documentation using departmental standards.

- Reviews data integrity and audits reports to identify/resolve potential issues and analyzes opportunities for system process improvements and/or product development. Collaborates with Information Technology to ensure that system improvements are successfully implemented and monitored to improve efficiency. Performs complex data analysis to support data requirements and initiatives.

- Consults with Revenue Cycle leaders and other stakeholders to identify problems and resolutions related to equipment, applications, and functionality. Provides direction on complex application issues.

- Creates project timelines and develops plans to ensure projects are completed successfully within deadlines. May coordinate the activities of other members of the project team.

Licensure, Registration, and/or Certification Required:
- Relevant Mid-Revenue Cycle or Epic certification.

Education Required:
- Bachelor’s degree or equivalent experience.

Experience Required:
- 6 years of healthcare experience or revenue cycle technology support for a large complex health care system.

Knowledge, Skills & Abilities Required:

- ​ Certification Addendum: Team members will obtain within 1 year and maintain annual educational requirements for EPIC certification(s) as required by department.

- Experience in interface between application users, vendors and other technical experts, providing operational support for clinical systems, analyzing business and clinical processes, and providing user training/education.

- Advanced knowledge of managing applications and technical components of assigned applications including basic hardware, operating systems and database.

- Project managem