Remote Healthcare Collections Specialist

Full-Time | Base Salary + Uncapped Monthly Commission

Are you passionate about helping people, solving problems, and delivering exceptional customer service? Join Revenue Enterprises , an award-winning healthcare customer service and revenue cycle organization, where you'll make a meaningful impact on patients while building a rewarding career.

At Revenue Enterprises , we're driven by integrity, passion, and respect . For more than 20 years, we've partnered with world-class healthcare organizations to improve the patient experience and support financial wellness. If you're looking for a company that values its employees, promotes from within, and gives you a voice, we'd love to hear from you.
Position Details

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Status: Full-Time with comprehensive benefits

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Hours: 40 hours per week

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Schedule: Monday-Friday, 8:00 AM-5:00 PM MST

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Location: Remote opportunity available for residents of Colorado, Montana, Texas, Kansas, or Wyoming

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Training: Paid 3-week training program delivered remotely or in-office, plus a mandatory one-day orientation at our Denver/Aurora office

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Compensation: $40,000-$43,680 annually, based on experience

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Additional Earnings: Monthly uncapped commission opportunities

A Culture That Puts People First

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Family-owned company where you're treated like family, not a number

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Your ideas, contributions, and feedback matter

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A supportive team environment focused on your success

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Opportunities for career advancement through internal promotion

A Proven Employer

- Over 20 years of consistent growth

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Partnerships with leading healthcare organizations

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Recognized as a Top 10 Best Places to Work in Collections (2019-2025)

Benefits of Working Here

- Competitive base pay

- Uncapped monthly commission program

- Comprehensive benefits package

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Remote work opportunities with optional office-based work arrangements

- Ongoing training and career development

As a Patient Account Representative, you'll play a key role in helping patients understand and resolve their healthcare accounts with compassion and professionalism.
Responsibilities include:

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Providing outstanding customer service through inbound and outbound phone interactions

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Assisting patients and families with questions regarding healthcare balances and billing

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Working collaboratively with patients to create affordable payment solutions, including payment plans and settlements

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Processing credit card and ACH payments securely over the phone

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Accurately documenting account activity and customer interactions

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Following all applicable federal and state regulations while ensuring consumers understand their rights

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Meeting performance goals while maintaining a patient-focused approach

Successful candidates will demonstrate:

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Strong communication and customer service skills

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A professional and empathetic phone presence

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Problem-solving and negotiation abilities

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Attention to detail and accuracy in documentation

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Comfort working in a fast-paced environment

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Ability to learn and adhere to regulatory requirements

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Motivation to achieve performance and commission goals

If you're looking for a stable, growing company where you can help people, earn competitive pay plus uncapped commissions, and build a long-term career, apply today and become part of the Revenue Enterprises family.

Must reside in Colorado, Montana, Texas, Kansas, or Wyoming to be considered.
Requirements

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Prior Collections experience handling delinquent accounts

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Experience in customer service and/or healthcare preferred (but not required)

- Authorization to work in the US

- High school diploma or GED

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Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)

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Bilingual English/Spanish skills is a plus!

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Typing 40+ WPM with 90% accuracy preferred

- Experience working from home preferred

- Prior collections experienced preferred

Revenue Enterprises i